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What is Usetiful?

Enhancing digital adoption can occur without requiring coding expertise, allowing users to effectively engage with digital applications. This results in customers being able to access your product more efficiently. Our Digital Adoption Platform (DAP) improves digital tools by introducing a customizable interface that facilitates customer onboarding, self-service, and feature adoption. With the help of interactive walkthroughs, you can lead users to their moments of realization. By offering proactive support and addressing potential issues before they escalate, your customers will encounter fewer obstacles. New team members can seamlessly connect with any digital resource. Keeping remote employees engaged is vital, and utilizing interactive product demonstrations alongside product-led selling strategies can significantly boost your sales efforts. Usetiful's product tours and onboarding checklists serve as excellent resources for new users or employees navigating any digital tool. They can navigate the platform with approachable, step-by-step assistance, enhancing their understanding and experience. Additionally, an Assistant that responds to customer FAQs for your customer success team can greatly streamline operations, allowing staff to focus on more complex tasks. This comprehensive approach not only improves user experience but also drives overall business efficiency.

What is HintEd?

HintEd simplifies the process of integrating new employees into digital platforms, allowing them to stay at their workstations. This no-code solution features plugins, standalone applications, and SDKs designed for crafting engaging in-app walkthroughs, including tooltips and hint popups, tailored for both desktop and web enterprise applications. By utilizing our services, organizations can slash training expenses by half, enhance the onboarding experience for new hires, and decrease support costs by 70%. HintEd effectively replaces traditional user manuals, in-person training sessions, and instructional videos, making it a perfect option for both small to medium-sized businesses and larger enterprises aiming to streamline customer and software training efforts. Ultimately, HintEd empowers companies to optimize their onboarding processes and improve overall operational efficiency.

Media

Media

Integrations Supported

Angular
JavaScript
React
React Native
Trace

Integrations Supported

Confluence
Creatio
Jira
Microsoft 365
Microsoft Dynamics 365
Oracle Cloud Infrastructure
Oracle Siebel CRM
Pega CRM
SAP Ariba
SAP SuccessFactors Learning

API Availability

API Availability

Has API

Pricing Information

€39 per month
Assist-based and MAU-based
Free Version
Free Trial Offered?

Pricing Information

We offer custom pricing plans for companies starting from 300 employees. All our plans include unlimited on-screen guides, a dedicated customer success manager, SLA. Enterprise Plan also includes fully on-premises installation (if needed), dedicated support team, and various customizations.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS
Windows
Mac
On-Prem

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Usetiful

Date Founded

2018

Company Location

Estonia

Company Website

www.usetiful.com

Company Facts

Organization Name

HintEd

Date Founded

2018

Company Location

Russia

Company Website

hinted.me

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
User Onboarding

eLearning Authoring Tools

Content Import / Export
Course Publishing
Gamification
Interactive Content
Self-Paced Courses

Help Authoring Tools

Not specified

Onboarding

Course Management
Document Management
Employee Handbook
Employee Portal
Self Service Portal
Training Management

Training

Academic / Education
Blended Learning
Built-In Course Authoring
Corporate / Business
Learner Portal
Simulation
Synchronous Learning
Training Companies
eCommerce

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