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What is UtilAbility?

UtilAbility is a utility billing software designed specifically for Windows users, making it simple to generate precise and prompt invoices for various services including water, sewer, electricity, gas, waste collection, user fees, cable television, and telephone. With its user-friendly interface, you will feel comfortable navigating the software right from the start. The software is customizable to fit your specific billing practices and requirements, allowing you to manage your billing process effortlessly. Created with valuable feedback from our clients, UtilAbility effectively accommodates billing needs for both individual and multiple accounts, whether for commercial entities or government organizations. This flexibility ensures that you can easily adapt the software to meet the diverse needs of your utility billing operations.

What is CSG Advanced Convergent Platform (ACP)?

The CSG Advanced Convergent Platform™ (ACP) is recognized for its dependability in cable billing, customer support, and overall business efficiency, solidifying its reputation as the top choice in the North American cable and DBS industry. Our fully operational customer care and billing system, which is outsourced, emphasizes the importance of a seamless customer experience, which is crucial for mutual success. The platform is designed to support the entire customer journey, encompassing everything from initial account creation to installations and upgrades. Thanks to ACP’s pre-integrated architecture, businesses can enjoy agile billing and revenue management, making it easy to scale billing operations as needed. By taking care of the complexities involved in system integration, we allow you to focus on improving customer satisfaction and growing your market presence while ensuring your daily operations function without a hitch. With CSG at your side, you can be confident that your billing requirements are handled with expertise and precision. Our commitment to excellence means that you can dedicate more time to strategic initiatives rather than administrative concerns.

Media

Media

Integrations Supported

Integrations Supported

TechSee

API Availability

API Availability

Pricing Information

$1850.00/one-time

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Cogitate

Date Founded

1966

Company Location

United States

Company Website

www.cogitateinc.com

Company Facts

Organization Name

CSG

Date Founded

1994

Company Location

United States

Company Website

www.csgi.com/products/advanced-convergent-platform/

Categories and Features

Utility Billing

ACH Payment Processing
Billing & Invoicing
Collections Management
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Penalty / Cut-Off Processing
Rate Management
Water

Utility Management Systems

Billing & Invoicing

Categories and Features

Utility Billing

Not specified

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