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What is UtilAbility?

UtilAbility is a utility billing software designed specifically for Windows users, making it simple to generate precise and prompt invoices for various services including water, sewer, electricity, gas, waste collection, user fees, cable television, and telephone. With its user-friendly interface, you will feel comfortable navigating the software right from the start. The software is customizable to fit your specific billing practices and requirements, allowing you to manage your billing process effortlessly. Created with valuable feedback from our clients, UtilAbility effectively accommodates billing needs for both individual and multiple accounts, whether for commercial entities or government organizations. This flexibility ensures that you can easily adapt the software to meet the diverse needs of your utility billing operations.

What is Diversified Billing?

Diversified Billing is a component of a comprehensive software suite that also features fund accounting, payroll, permit management, purchase order tracking, and depreciation solutions. With over three decades of expertise, Diversified Technology has been creating and maintaining utility billing software utilized by approximately 350 utilities nationwide, which collectively issue more than seven million utility bills each year. The primary aim of Diversified Billing is to achieve two key goals: first, to greatly enhance customer satisfaction and service quality; and second, to empower your team to operate more effectively through advanced technology. Customer service representatives are equipped to deliver exceptional support when they can access all relevant customer account details from a unified service dashboard. Additionally, customers can conveniently view their account information and make payments around the clock via an online portal. Billing personnel will find great value in the Workflow Wizard, which ensures that each process is consistently set up accurately. They will also appreciate the capability to request a re-read through the Mobile Work Orders software, allowing them to receive updated figures promptly after the re-read is completed. Furthermore, Diversified Billing is compatible with any accounting system and any meter reading technology, making it a versatile choice for utility management. This seamless integration enhances operational efficiency and fosters a more cohesive working environment for utility providers.

Media

Media

Integrations Supported

Integrations Supported

AccuFund
Aplos
FastFund Online Accounting
MIP Cloud
QuickBooks Online
Sage Accounting

API Availability

API Availability

Pricing Information

$1850.00/one-time

Pricing Information

$250/mo
Diversified Billing price based on number of customers billed. Concurrent users are unlimited.

Supported Platforms

Windows

Supported Platforms

SaaS
Android
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cogitate

Date Founded

1966

Company Location

United States

Company Website

www.cogitateinc.com

Company Facts

Organization Name

Diversified Technology Corp

Date Founded

2000

Company Location

United States

Company Website

www.diversifiedtechnology.com

Categories and Features

Utility Billing

ACH Payment Processing
Billing & Invoicing
Collections Management
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Penalty / Cut-Off Processing
Rate Management
Water

Utility Management Systems

Billing & Invoicing

Categories and Features

Payment Processing

ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
Recurring Billing
Signature Capture

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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