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What is Utilibill?

Utilibill delivers a robust utility billing and customer information system (CIS) that is entirely cloud-based and designed for enterprise use. We empower utilities with toolkits that enable them to manage their transitions autonomously, while our extensive partner network supports the project from start to finish. Our services encompass billing for electricity, gas, water, recycled water, air conditioning, broadband, and various other utilities. We ensure market connectivity with key players such as AEMO, NEMO, Telstra Wholesale, AAPT, Vocus, and OPTUS, among others. Our dedicated team of over 60 professionals is spread across locations in Victoria, California, Santa Monica, and Arkansas. We provide essential features like Billing CIS, a Customer Portal, and an Invoice Designer to enhance user experience. Take advantage of our platforms with a complimentary 30-day trial and start optimizing your utility billing today. Don't miss out on this opportunity to transform your operations effectively.

What is BMS Utility Billing Software?

Municipal governments and dedicated utility districts that handle billing for services like water, sewage, and waste management recognize the importance of providing accurate and timely service. The continuous billing process for these utilities is ideally suited to the automation features provided by Black Mountain’s Utility Billing Software. Integration is a key component of many Black Mountain offerings, ensuring that both our Utility Billing and Cash Receipting systems function cohesively to streamline the operations of your utility department. By adding extra modules such as automated bank drafting and online payment solutions, you can significantly enhance your operational productivity while improving customer service standards. Additionally, the Cash Receipting module consolidates payment collections and synchronizes them automatically with the General Ledger, along with other applications including Utility Billing, Business Licensing, and Accounts Receivable. This integration creates a more effective processing framework, marked by increased automation and superior overall performance. Moreover, embracing these advanced tools can dramatically reshape the functionality of your utility department, empowering you to address your customers' needs with greater efficiency and responsiveness. The result is a more organized and customer-focused service experience that can foster better community relations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$1,000.00/month
Free Version
Free Trial Offered?

Pricing Information

$5000 one-time payment

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Utilibill

Date Founded

2005

Company Location

Australia

Company Website

utilibill.com.au

Company Facts

Organization Name

Black Mountain Software

Date Founded

1993

Company Location

United States

Company Website

www.blackmountainsoftware.com/products/utility-billing-software/

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Energy Management

Benchmarking
Bill Audit
Bill Database
Bill Importing
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management

Government

Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Self Service Portal
Utility Billing
Work Order Management

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

General Ledger

Not specified

Utility Billing

Account Management
Billing & Invoicing
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Work Order Management

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