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What is UtilityBilling?

UtilityBilling is a reliable software designed for utility billing that enhances clarity and efficiency in your water services. This all-encompassing system removes the necessity for manual billing processes, significantly decreasing the workload associated with managing water utilities. By automating everyday tasks, it streamlines operations to boost productivity. The platform features a full billing solution, comprising bulk invoice creation, an advanced customer relationship management system, a user-friendly customer portal, and automatic notifications for bills and collections. Accessible from any web browser, UtilityBilling ensures convenient usage for all users, making it an essential tool for modern water businesses. With its robust capabilities, it not only simplifies billing but also fosters better relationships with customers.

What is Dropcountr?

Dropcountr provides powerful yet intuitive software designed for water analytics and customer engagement, compatible with any meter regardless of its brand or reading intervals. Through Dropcountr CLEAR, utility companies can analyze customer behaviors, manage water efficiency budgets for indoor and outdoor applications, swiftly address service requests, and engage with clients using modern communication tools. On the other hand, homeowners have access to Dropcountr HOME, which is a specialized customer portal that allows them to understand their water usage, compare it with their neighbors, set personal conservation targets, and benefit from crucial rebates and updates from their utility providers. This cloud-based platform not only improves data analytics but also enhances customer interaction, transforming water meter data into actionable insights that are valuable for both utility staff and their customers. By adopting preferred technologies to communicate with customers, utilities can reduce the number of service calls, automate notifications, and move towards more digital communication channels. This strategy not only fulfills customer expectations but also elevates overall satisfaction among users. Moreover, by implementing these advancements, both utilities and homeowners can collaboratively strive for more sustainable water management practices, leading to a shared commitment to preserving this vital resource for future generations. Thus, the integration of innovative technologies presents a promising future for effective water conservation efforts.

Media

Media

Integrations Supported

PayPal
QuickBooks Online

Integrations Supported

Itron Enterprise Meter Data Management

API Availability

API Availability

Has API

Pricing Information

$99.00/month
Starter: $99/month
Popular: $249/month
Established: $999/month
Leader: $2500/month
Enabler: <25k/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Utilibill

Date Founded

1980

Company Location

United States

Company Website

utilitybilling.com

Company Facts

Organization Name

Dropcountr

Date Founded

2013

Company Location

United States

Company Website

www.dropcountr.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Customer Accounts
Customizable Billing
Internet
Order Management

Invoice Generators

Not specified

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Electricity
Natural Gas
Service Call Management
Trash
Water
Work Order Management

Categories and Features

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