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What is UtilityBilling?

UtilityBilling is a reliable software designed for utility billing that enhances clarity and efficiency in your water services. This all-encompassing system removes the necessity for manual billing processes, significantly decreasing the workload associated with managing water utilities. By automating everyday tasks, it streamlines operations to boost productivity. The platform features a full billing solution, comprising bulk invoice creation, an advanced customer relationship management system, a user-friendly customer portal, and automatic notifications for bills and collections. Accessible from any web browser, UtilityBilling ensures convenient usage for all users, making it an essential tool for modern water businesses. With its robust capabilities, it not only simplifies billing but also fosters better relationships with customers.

What is Jenworks?

Jenworks serves as a dependable and well-established solution for utility billing, built on Microsoft Dynamics NAV technology. It provides the adaptability to handle billing operations in alignment with the unique commercial and regulatory needs of each client. Completely owned by Jersey Electricity plc, which is based on the island, Jendev has a profound understanding of what small to medium-sized island utilities require. The pricing structure and features of Jenworks are specifically designed to meet the unique demands of various regions. This multifunctional system efficiently manages billing for both single and multiple utilities as needed, employing a wide range of tariff structures. A key benefit of Jenworks is its ability to integrate smoothly with Microsoft products and other technologies, enabling deployment without significant alterations to existing processes. Furthermore, its high degree of configurability means that it can cater to both simple and complex utility operations, allowing it to adapt to the changing needs of businesses. With a user-friendly interface and a robust set of features, Jenworks equips utility providers with the tools to enhance their billing processes effectively while also providing scalable options for future growth. This adaptability ensures that as utilities evolve, Jenworks remains a relevant and effective solution.

Media

Media

Integrations Supported

PayPal
QuickBooks Online

Integrations Supported

PayPal
QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

$99.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Utilibill

Date Founded

1980

Company Location

United States

Company Website

utilitybilling.com

Company Facts

Organization Name

Jendev

Date Founded

1997

Company Location

Jersey

Company Website

www.jendev.com/products/jenworks-billing/

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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