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What is UtilityBilling?

UtilityBilling is a reliable software designed for utility billing that enhances clarity and efficiency in your water services. This all-encompassing system removes the necessity for manual billing processes, significantly decreasing the workload associated with managing water utilities. By automating everyday tasks, it streamlines operations to boost productivity. The platform features a full billing solution, comprising bulk invoice creation, an advanced customer relationship management system, a user-friendly customer portal, and automatic notifications for bills and collections. Accessible from any web browser, UtilityBilling ensures convenient usage for all users, making it an essential tool for modern water businesses. With its robust capabilities, it not only simplifies billing but also fosters better relationships with customers.

What is Metron?

Metron's software is centered around WaterScope®, an advanced cloud-based solution tailored for the management and analysis of water data, which captures usage metrics every minute from smart water meters and cellular registers, delivering in-depth insights into water consumption trends to utilities, municipalities, and various property types, including commercial, residential, and multi-family housing. By processing high-resolution data through rigorous validation and enhancement, WaterScope transforms this information into valuable insights and billing details while ensuring seamless integration with existing billing and operational systems, which streamlines automated reporting, trend analysis, and the identification of leaks and anomalies, thereby improving overall workflows. The platform is also equipped with specialized applications such as WaterScope Classic for efficient meter management and billing integration, WaterScope PLUS for sophisticated business intelligence dashboards, and a mobile app to support maintenance teams, all underpinned by a secure cloud infrastructure that accommodates both individual properties and large-scale utility networks. In addition to these features, WaterScope empowers organizations to leverage real-time data for informed decision-making, significantly boosting water conservation initiatives and enhancing operational efficiency. This holistic approach not only optimizes resource management but also promotes sustainable practices across various sectors.

Media

Media

Integrations Supported

Cloudflare
PayPal
QuickBooks Online

Integrations Supported

Cloudflare
PayPal
QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

$99.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Utilibill

Date Founded

1980

Company Location

United States

Company Website

utilitybilling.com

Company Facts

Organization Name

Metron

Date Founded

1990

Company Location

United States

Company Website

metron-us.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Categories and Features

ESG

Activity Dashboard
Analytics/Reporting
Audit Management
Benchmarking
Compliance Management
Data Visualization
Document Management
Performance Metrics
Risk Assessment

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