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Ratings and Reviews 0 Ratings
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What is UtilityExplorer?
UtilityExplorer™ is recognized for its exceptional ease of use in managing utility billing processes. Originally developed for the HP3000, the system has been thoroughly reimagined to fully utilize the Windows® platform while retaining the valuable features of its predecessors. Designed with a focus on enhancing the user experience, it is specifically created for billing municipal services. Moreover, UtilityExplorer™ provides a wealth of customization options, allowing it to evolve alongside your needs for years to come. The software is built on a completely table-driven architecture, ensuring that it can be tailored to your unique requirements without you needing to fit into its structure. Its user-friendly graphical interface on Windows® is complemented by menu-driven controls, making navigation straightforward. Users can conduct searches across any field, connect an unlimited number of contacts and notes, and prepare for future rate adjustments with its advanced features. In addition, it enables efficient cash receipt processing and streamlines data import and export, proving to be an essential tool for utility management. The adaptability and scalability of UtilityExplorer™ position it as an ideal solution for any organization in search of an effective billing system. As such, it stands out in a competitive market, providing organizations with the tools they need to succeed in managing their billing operations.
What is BMS Utility Billing Software?
Municipal governments and dedicated utility districts that handle billing for services like water, sewage, and waste management recognize the importance of providing accurate and timely service. The continuous billing process for these utilities is ideally suited to the automation features provided by Black Mountain’s Utility Billing Software. Integration is a key component of many Black Mountain offerings, ensuring that both our Utility Billing and Cash Receipting systems function cohesively to streamline the operations of your utility department. By adding extra modules such as automated bank drafting and online payment solutions, you can significantly enhance your operational productivity while improving customer service standards. Additionally, the Cash Receipting module consolidates payment collections and synchronizes them automatically with the General Ledger, along with other applications including Utility Billing, Business Licensing, and Accounts Receivable. This integration creates a more effective processing framework, marked by increased automation and superior overall performance. Moreover, embracing these advanced tools can dramatically reshape the functionality of your utility department, empowering you to address your customers' needs with greater efficiency and responsiveness. The result is a more organized and customer-focused service experience that can foster better community relations.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$5000 one-time payment
Supported Platforms
SaaS
Supported Platforms
Windows
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
Progressive Solutions
Company Location
United States
Company Website
www.progressivesolutions.com/products/UtilityExplorer/
Company Facts
Organization Name
Black Mountain Software
Date Founded
1993
Company Location
United States
Company Website
www.blackmountainsoftware.com/products/utility-billing-software/
Categories and Features
Utility Billing
Not specified
Utility Customer Information Systems (CIS)
Not specified
Categories and Features
General Ledger
Not specified
Utility Billing
Account Management
Billing & Invoicing
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Work Order Management