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What is Utilmate?

Utilmate is an all-encompassing cloud-based solution aimed at streamlining utility billing and customer engagement, managing the entire journey from meter readings to cash collection for a range of utility services, including electricity, water, gas, and wastewater. This innovative platform significantly improves the efficiency of managing meter data, billing processes, payment handling, collections, customer interactions, and reporting, all integrated into a single, flexible system that adapts to various needs. Recognized and adopted by utility companies, embedded networks, body corporates, residents' associations, property management firms, and billing agents across regions such as Australia, New Zealand, North America, and the UK, Utilmate not only reduces manual workloads but also boosts billing accuracy while enhancing customer satisfaction. Its features include adaptable pricing models, easy integrations, options for customer self-service, and powerful automation functionalities, enabling organizations to scale effectively while remaining compliant with evolving industry standards. Furthermore, the platform's intuitive design and comprehensive support services contribute significantly to its standing as a critical tool for effective utility management, making it an essential asset for any organization in the sector seeking to optimize their operational capabilities.

What is Smartvatten?

Smartvatten is a cloud-based platform tailored for effective water management and analytics, allowing property owners, managers, and water utilities to monitor, evaluate, analyze, and visualize real-time water consumption data, which leads to improved efficiency, leak prevention, and the advancement of sustainability efforts. This platform integrates water usage data from an array of meters, including both primary and secondary meters, into a unified digital interface known as Smartvatten Hub, which provides accurate, minute-by-minute data, automated reporting functions, and actionable insights that help users comprehend consumption patterns, promptly identify issues like leaks before they become costly repairs, and optimize water usage across various properties. Utilizing machine learning and advanced analytics, Smartvatten processes information from multiple sources without requiring intricate installations, resulting in proactive management, reduced manual workload, and enhanced decision-making regarding maintenance and resource allocation. Moreover, this cutting-edge approach not only simplifies water management tasks but also empowers users to make well-informed, data-driven choices that significantly contribute to water conservation and efficiency across their operations. As a result, Smartvatten not only supports immediate operational improvements but also fosters long-term sustainability goals.

Media

Media

Integrations Supported

Buildium
Ezidebit
GoCardless
Square Payments
Stripe
Xero
Zendesk

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

$0.60
Utilmate offers flexible, usage-based pricing with Starter, Pro, and Premium plans designed to support utility providers at every stage of growth. Every plan includes a 60-day free trial, with the flexibility to upgrade as your business expands and only pay for the features and capacity you need.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Utilmate

Date Founded

2018

Company Location

New Zealand

Company Website

www.utilmate.com

Company Facts

Organization Name

Smartvatten

Date Founded

2013

Company Location

Finland

Company Website

www.smartvatten.com

Categories and Features

Utility Billing

ACH Payment Processing
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Water
Work Order Management

Categories and Features

Sustainability

Not specified

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