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What is Uzera?

Uzera is an innovative solution designed for onboarding and customer engagement, specifically aimed at teams working with SaaS and digital products. It enables users to effortlessly craft engaging product demonstrations, guided walkthroughs, smart onboarding checklists, and in-app surveys, all without any coding skills required. By leveraging Uzera's capabilities, you can effectively showcase relevant features to new users at precisely the right moments, accelerating activation rates and reducing the likelihood of early user churn. The platform includes a feature called DemoX that allows for the creation of interactive, clickable product demos that can be directly embedded into websites, giving potential users immediate access to explore your offerings. Additionally, in-app tours and checklists guide users through essential processes, while integrated surveys and NPS tools facilitate the collection of instant feedback within the product interface. Uzera also offers behavioral analytics that track user journeys, feature usage, engagement patterns, and points where users may drop off, providing product, marketing, and customer success teams with critical insights to enhance the onboarding process, improve retention, and foster product-led growth. Moreover, Uzera's seamless integration with popular CRMs and analytics platforms guarantees a cohesive user experience across a variety of tools, further solidifying its value. This extensive range of functionalities makes Uzera an essential resource for any team aiming to significantly improve user engagement and satisfaction effectively, ultimately driving overall business success.

What is Userpilot?

Userpilot is a versatile platform tailored for teams in Product, UX, Marketing, and Customer Success. It effectively combines elements of Product Analytics, In-app Engagement, and In-app Surveys to enhance product adoption through meaningful in-app experiences, insightful data, and essential user feedback. This platform allows teams to effortlessly design user onboarding pathways, disseminate product updates, improve user experience and product utilization, provide self-service support, and collect in-app feedback, all without requiring any coding skills. Moreover, Userpilot is equipped with sophisticated Product Analytics features such as funnels, trends, user paths, and cohort analysis, which support informed, data-centric decision-making. With its Custom Dashboards, users can easily craft tailored analytics views by dragging and dropping their favorite reports or selecting from available templates. In addition, the platform offers functionalities like event autocapture and session replay, providing a more profound understanding of user interactions. Furthermore, Userpilot supports integration with a variety of third-party applications, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, ensuring a smooth connection with your existing technology ecosystem. With such a wide range of functionalities, Userpilot stands out as an essential tool for optimizing user engagement and maximizing product value.

Media

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Integrations Supported

Amplitude
Google Tag Manager
Heap
HubSpot CRM
HubSpot Customer Platform
Kissmetrics
Mixpanel
Salesforce
Segment

Integrations Supported

Amplitude
Google Tag Manager
Heap
HubSpot CRM
HubSpot Customer Platform
Kissmetrics
Mixpanel
Salesforce
Segment

API Availability

Has API

API Availability

Has API

Pricing Information

$99/month
Free Trial Offered?
Free Version

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Uzera

Date Founded

2023

Company Location

United States

Company Website

uzera.com

Company Facts

Organization Name

Userpilot

Date Founded

2017

Company Location

United States

Company Website

userpilot.com

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

NPS

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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