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What is Sangoma Wholesale Carrier Services?

Sangoma Wholesale Carrier Services, formerly known as VI Communication Services, has been specifically designed to help Internet telephony service providers (ITSPs) and managed service providers (MSPs) effortlessly deliver the high-caliber services their customers expect. Businesses can take advantage of our communication APIs to weave voice and messaging features into their applications, enabling smooth communication with their client base. By leveraging our services, ITSPs, MSPs, or value-added resellers (VARs) can enrich their current retail SIP trunking offerings by adding extra phone numbers and VoIP functionalities that might not be part of their existing systems, thus unlocking new revenue streams. If you are just starting out, there is also the possibility to establish a new retail SIP trunking service, allowing you to incorporate desired features for your clients, such as messaging, conference bridging, and a range of other services to improve their overall experience. This adaptability not only empowers businesses to meet the demands of their clientele but also positions them to thrive in a constantly shifting telecommunications landscape. Moreover, the ability to customize and expand services as needed fosters long-term growth and customer loyalty.

What is Phone EVE?

The basic edition of Phone EVE is an uncomplicated telephony software that facilitates auto dialing, voicemail capture, caller ID identification, contact organization, and management of call logs. For more than two decades, VoiceCTI Communications Inc. has led the way in creating applications and products for computer telephony integration (CTI). With a skilled team of developers, the company delivers cost-effective, intuitive applications that integrate smoothly into both business and personal computer and phone configurations. Users can access the basic version of Phone EVE for free, with no time limitations imposed. To utilize the software, users must have a Windows PC, a headset or analog handset, and a compatible telephony device to meet the software's minimum requirements. For the best voice clarity and a superior telephony experience, it is suggested to employ a TAPI-compliant telephony device. Presently, the software is compatible with Way2call Hi-Phone Desktop products, which enhances its usability. It is crucial to differentiate between voice modems and telephony devices, as they serve different functions. The basic version of Phone EVE is designed for a single line, while the more advanced versions can manage up to four analog lines, offering flexibility to cater to a variety of user needs. As advancements in technology continue to unfold, VoiceCTI remains committed to improving its services and expanding its product offerings to better meet customer demands. This dedication to innovation ensures that users can rely on VoiceCTI for their evolving telecommunication needs.

Media

Media

Integrations Supported

Brekeke CCS

Integrations Supported

Brekeke CCS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sangoma

Date Founded

1984

Company Location

Canada

Company Website

carrierservices.sangoma.com

Company Facts

Organization Name

VoiceCTI Communications

Company Website

www.voicecti.com

Categories and Features

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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