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What is Sangoma Wholesale Carrier Services?

Sangoma Wholesale Carrier Services, formerly known as VI Communication Services, has been specifically designed to help Internet telephony service providers (ITSPs) and managed service providers (MSPs) effortlessly deliver the high-caliber services their customers expect. Businesses can take advantage of our communication APIs to weave voice and messaging features into their applications, enabling smooth communication with their client base. By leveraging our services, ITSPs, MSPs, or value-added resellers (VARs) can enrich their current retail SIP trunking offerings by adding extra phone numbers and VoIP functionalities that might not be part of their existing systems, thus unlocking new revenue streams. If you are just starting out, there is also the possibility to establish a new retail SIP trunking service, allowing you to incorporate desired features for your clients, such as messaging, conference bridging, and a range of other services to improve their overall experience. This adaptability not only empowers businesses to meet the demands of their clientele but also positions them to thrive in a constantly shifting telecommunications landscape. Moreover, the ability to customize and expand services as needed fosters long-term growth and customer loyalty.

What is Sense?

Sense, our cutting-edge CPaaS platform, incorporates innovative processes that simplify the management of its APIs, offering distinctive advantages that are uncommon in the market. Being completely cloud-based, it facilitates the effortless handling of voice communications, SMS, and recordings. As a comprehensive omnichannel solution, Sense integrates various functionalities such as SIP Trunking, DIDs, SMS, call recording, playback, and insightful reporting. This platform ensures rapid connections across telephony, SMS, and an array of digital channels, delivering a holistic communication experience. With APIs designed to cater to specific client requirements, organizations can effortlessly oversee their services and payment systems. Sense is versatile, supporting applications ranging from product sales and payment processing to customer support, marketing initiatives, and call center functions. Our dedication lies in providing effective communication solutions that promote clear and efficient user interactions while improving the overall experience. Ultimately, we strive to empower businesses to succeed in a world that is becoming increasingly interconnected, fostering growth and innovation within their operations.

Media

Media

Integrations Supported

Brekeke CCS

Integrations Supported

Brekeke CCS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sangoma

Date Founded

1984

Company Location

Canada

Company Website

carrierservices.sangoma.com

Company Facts

Organization Name

Ipcom

Company Location

United States

Company Website

ipcom.ai/products/senseProduct/

Categories and Features

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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