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What is VIAVI Observer Platform?

The Observer Platform is a comprehensive solution for network performance monitoring and diagnostics (NPMD) that guarantees top-notch performance across all IT services. This integrated system provides valuable insights into critical key performance indicators (KPIs) through a variety of established workflows, which include everything from overarching dashboards to pinpointing the root causes of service disruptions. It is exceptionally designed to fulfill business goals and tackle challenges throughout the complete lifecycle of IT enterprises, whether that involves adopting new technologies, efficiently managing current resources, resolving service-related issues, or optimizing the use of IT assets. Additionally, the Observer Management Server (OMS) features a user-friendly interface that functions as a cybersecurity tool, allowing for easy navigation to detect security threats, oversee user access and password security, manage updates to web applications, and unify various management tools into one centralized interface. This streamlined approach not only boosts operational efficiency but also aids organizations in sustaining a secure and effective IT environment, ultimately fostering greater productivity and resilience against potential threats. Overall, the Observer Platform stands out as an essential asset for businesses looking to enhance their IT service performance and security posture.

What is Nova?

EXFO has launched the Nova adaptive service assurance platform, marking a groundbreaking advancement as the first automation solution dedicated to service assurance in the sector. This cutting-edge platform adeptly provides accurate information at critical junctures, enabling the detection, resolution, and even prevention of issues that may disrupt customer experiences due to network infrastructure and services. By utilizing adaptive automation, the Nova platform simplifies labor-intensive processes like monitoring, diagnosing, and decision-making, which often drain operational resources. Consequently, organizations can improve network performance and customer satisfaction while speeding up the introduction of new services and enhancing revenue opportunities. Furthermore, the platform ensures a smooth integration of EXFO solutions with existing monitoring, operational, and network management systems, customizing its approach to fit various scenarios. It perpetually collects and analyzes a combination of system, monitoring, and telemetry data for real-time oversight of the network, allowing for quick and informed responses to emerging challenges. This functionality not only refines operational workflows but also bolsters the network's overall resilience and adaptability, ultimately leading to a more robust service assurance environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

VIAVI Solutions

Date Founded

2015

Company Location

United States

Company Website

www.viavisolutions.com/en-us/ptv/products/observer-platform

Company Facts

Organization Name

EXFO

Date Founded

1985

Company Location

Canada

Company Website

www.exfo.com/en/products/service-assurance-platform/nova-core/

Categories and Features

Network Monitoring

Not specified

Observability

Not specified

Packet Analyzers

Not specified

Categories and Features

Business Intelligence

Not specified

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