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What is VISIONTEK EVD?

VISIONTEK delivers state-of-the-art project and product solutions that are focused on providing innovative, high-quality, and cost-effective telecom and software offerings to its customers. We follow established best practices in project and program management to guarantee that our outputs align with the highest benchmarks. As a recognized One Star Export Manufacturer, VISIONTEK operates across a range of domains, including Telecom, Banking, Retail, FMCG, News Agencies, Event Management, Financial Services, Fleet Management, Inventory, Public Utility Phones, Tele-boutiques, Telemetry, Broadcasting, Medical and Healthcare, Power Distribution, Technology System Integration, M2M, SCADA, and Automation Industries. Our solutions have been implemented in more than 50 nations, with a significant presence in India where over a million units are currently in operation. VISIONTEK is supported by a robust network of marketing, sales, and distribution channels that are well-established throughout India, which strengthens our ability to cater to various markets effectively. We are dedicated to maintaining our high standards and aspire to broaden our influence and presence across the globe in the years ahead. Our vision is to continually evolve and adapt to the changing landscape, ensuring we meet the needs of our clients with unparalleled service and innovative solutions.

What is Comarch SQM?

Comarch Service Quality Management revolutionizes the conventional approach to telecommunications monitoring by shifting the focus from network-centric metrics to a customer-centered perspective on service quality. Effective management of telecom service quality hinges on understanding how customers perceive the quality of their services. By leveraging this crucial information, businesses can better prioritize their network performance management, anticipating how various events might influence customer experiences and ensuring a high level of customer service assurance. With Comarch SQM, organizations can adopt a proactive stance in overseeing their telecom service quality. This innovative solution helps to avert potential service disruptions for customers by employing trend analysis and predictive maintenance strategies, ultimately leading to enhanced customer satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Linkwell Telesystems

Company Website

www.visiontek.co.in

Company Facts

Organization Name

Comarch

Date Founded

1993

Company Location

Poland

Company Website

www.comarch.com/telecommunications/service-assurance/service-quality-management/

Categories and Features

Billing and Provisioning

Post-Paid Systems
Pre-Paid Systems

Telecom Billing

Not specified

Categories and Features

Quality Management

Audit Management
Complaint Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management

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