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What is VNS3?

Presenting a comprehensive networking solution that combines connectivity, security, and adaptability at a significantly lower cost. You can effortlessly deploy a VNS3 image through numerous public cloud platforms such as AWS, Azure, and GCP. Moreover, we offer an uncomplicated method for sharing private images, and we are readily available to share a private image with your account upon request. In addition, we can provide a VDI/VDK file that you can easily integrate into your chosen environment, be it VMWare or a secured cloud infrastructure. Our committed support team at Cohesive Networks can deliver a license within minutes, guaranteeing a hassle-free experience. Upgrading your VNS3 controller license is an easy process that can be executed through the VNS3 console or via the API. An optional enhancement, the VNS3 Overlay Network, further optimizes your setup by delivering end-to-end encryption, superior performance in most cloud environments, and enhanced IP address mobility across different regions and cloud providers. This overlay network operates atop the existing networking layers, ensuring functionality independent of the underlying hardware and software, while still depending on those native networking layers. To conclude, this innovative solution not only simplifies your networking requirements but also provides you with unmatched flexibility and robust security, making it an ideal choice for modern enterprises.

What is Gladly?

Gladly is the only customer experience platform powered by Customer AI that puts people—not tickets—at the center of every conversation. Built from the ground up for B2C brands, Gladly helps companies deliver radically personal and radically efficient service at scale. World-class brands like Crate & Barrel, Ulta Beauty, and TUMI use Gladly to serve millions of customers with empathy and precision. With every conversation, Gladly empowers teams to drive down operational costs while building long-term loyalty. At the heart of Gladly’s platform is Customer AI—an intelligence layer uniquely designed to understand, serve, and nurture customer relationships. It enables continuous, context-rich conversations across all channels, balancing automation and human connection for unmatched service outcomes. Gladly’s impact is proven: 240 million conversations powered by Customer AI, $510M in cumulative cost savings across customers, and a 65% average increase in CSAT scores. Gladly is the only CX platform designed to drive both radically personal experiences and real efficiency—without compromise. See a demo in action.

Media

Media

Integrations Supported

Datadog
VMware Cloud
nTop Platform

Integrations Supported

5X
Assembled
Attentive
Boostopia
Ema
Endear
Flip
Guru
Kindo
OmniPanel
Pandium
Refold
ReturnPro
Shopify
Thankful
Tymeline
Workers by Delos

API Availability

API Availability

Pricing Information

$150 per month
Lite Edition
Free Version

Pricing Information

Contact Gladly for pricing details.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cohesive Networks

Date Founded

2008

Company Location

United States

Company Website

www.cohesive.net/vns3/

Company Facts

Organization Name

Gladly

Date Founded

2014

Company Location

United States

Company Website

www.gladly.ai/get-started/

Categories and Features

Categories and Features

AI Customer Service

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Real-time Chat
Reporting/Analytics

Customer Self-Service

Not specified

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Workflow Management

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