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What is VOC Research?

VOC Research is dedicated to facilitating structured and unbiased conversations with key decision-makers among your clientele, potential clients, and partners to gather their perspectives, sentiments, and feedback on both your products and those of your main rivals. Our expertise in B2B VOC services is tailored to bolster your efforts in acquiring new business and retaining existing customers. We engage with influential decision-makers from companies where you’ve recently won or lost contracts to understand the motivations behind their selections. After conducting these discussions, we perform a comprehensive analysis of the collected data to identify trends and actionable insights that can help you secure additional business opportunities. Furthermore, we carry out interviews with your customers to gauge their genuine levels of satisfaction, loyalty, and renewal intentions, allowing you to swiftly tackle any concerns, recommendations, or potential issues they might have. This evaluation also measures your customers' propensity to renew their contracts or shift to competitors, equipping you with critical information to proactively address their needs and expectations. Our methodology ultimately empowers you to strengthen customer relationships, improve retention strategies, and enhance your competitive edge in the market while ensuring you remain responsive to client feedback. By leveraging the insights gained, you can make informed decisions to drive your business's success.

What is Ox Engine?

We will develop a comprehensive system aimed at helping you meet your ambitious growth goals by effectively aligning your financial and operational strategies. Our methodology will establish a fluid connection between your plans, ensuring predictability in your pipeline while simultaneously pinpointing possible risks and opportunities for expansion. We will evaluate essential performance indicators and introduce revenue "dials" to monitor your progress, along with crafting a tailored growth model that addresses your specific requirements. Furthermore, we will create a detailed revenue funnel strategy and implement an Executive dashboard for enhanced visibility. You can expect ongoing progress updates, utilizing a closed-loop feedback mechanism to optimize results. Our analysis will also include qualitative insights, such as Win/Loss assessments, to proactively uncover both risks and opportunities. In addition, we will perform real-time "what if" analyses to adapt to shifting conditions, generating improved funnel strategies for monthly, quarterly, and yearly evaluations. We embrace challenges and are eager to explore any that you may present. Our commitment is to guide businesses from initial traction to scalable growth, and we will meticulously audit your key business metrics from the previous year. By creating "dials" that facilitate steady growth based on essential assumptions, we will align your teams toward shared goals with a comprehensive revenue funnel strategy. This all-encompassing approach will empower your organization to confidently navigate the complexities of growth, ultimately fostering a culture of continuous improvement and adaptability that supports long-term success.

Media

Media

Integrations Supported

Colony
Copado
Evergreen//One
HubSpot CRM
HubSpot Customer Platform
Jitterbit
Mercado Bitcoin
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Okta
Terminus

Integrations Supported

Colony
Copado
Evergreen//One
HubSpot CRM
HubSpot Customer Platform
Jitterbit
Mercado Bitcoin
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Okta
Terminus

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VOC Research

Company Location

United States

Company Website

www.voc-research.com/services

Company Facts

Organization Name

Ox

Company Location

United States

Company Website

oxrevs.com/services

Categories and Features

Categories and Features

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