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What is Cirries DART?
With the rise of cloud-based applications and the expansion of 5G technology, Communication Service Providers (CSPs) find themselves under pressure to focus on providing an exceptional user experience. Both business clients and everyday users demand flawless performance, showing little patience for slow or faulty applications, as well as subpar audio or video quality during virtual interactions. Ensuring high Quality of Service (QoS) alongside an improved Quality of Experience (QoE) is crucial for showcasing the superiority of their networks. To meet these demands, CSPs must achieve an unparalleled understanding of their networks' performance. Cirries' Data Analysis in Real Time (DART) provides this crucial insight. Serving as a comprehensive network performance monitoring tool, DART delivers extensive visibility across various environments, which include physical, virtual, software-defined, and cloud-based networks. By assessing all network traffic and application interactions in real-time, DART produces a wealth of detailed metrics related to voice, video, and application performance. Its capabilities extend to pinpointing network bottlenecks, performance hiccups, application delays, and issues within web applications, thereby ensuring users receive a flawless experience. Furthermore, this groundbreaking tool enables CSPs to make data-driven decisions that further elevate their service quality, ultimately fostering customer loyalty and satisfaction.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Telchemy
Date Founded
1999
Company Location
United States
Company Website
www.telchemy.com
Company Facts
Organization Name
Cirries Technologies
Date Founded
2006
Company Location
United States
Company Website
www.cirries.com/solutions/communications-service-provider/performance-monitoring-qos-qoe/
Categories and Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration