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What is VQmon?

VQmon is a specialized embedded library designed for real-time analysis of media streams such as VoIP, IP videoconferencing, and video streaming. It delivers in-depth analytics and Quality of Experience (QoE) scores for IP-based media streams. The library offers APIs and standardized payloads compliant with RFC 635 (SIP PUBLISH) and RFC 3611, enabling users to obtain critical metrics. With a successful integration into over 500 million IP phones, media gateways, and testing tools, VQmon has proven its widespread utility. It operates efficiently and scales remarkably, requiring only a minuscule fraction of a microprocessor's resources to monitor individual voice or video streams. Furthermore, it can handle substantial quantities of streams on multicore servers, processing more than 2 million packets for each core. This adaptability allows VQmon to function seamlessly across diverse operating systems and processor architectures, making it a versatile choice for organizations.

What is Nova SensAI?

Rapidly detect and predict outages and issues that affect subscribers, many of which frequently go unnoticed. This methodology reveals the consequences, origins, and fundamental reasons for incidents, enabling prioritization and quicker fault resolution while proactively improving the user experience. It forecasts and identifies disruptions and faults across mobile and fixed networks, as well as in both physical and virtual settings. Abnormal incidents that affect network functionality and user satisfaction are categorized, correlated, and analyzed for enhanced evaluation. Fault locations are pinpointed, and root causes are identified to facilitate effective, coordinated, and targeted interventions. By integrating and analyzing information from diverse source systems, it dismantles silos and delivers cohesive insights. Furthermore, it enhances latency, network performance, and service delivery through a thorough, multi-layered anomaly detection system paired with correlated analytics. The approach also addresses transient degradations and persistent problems that could impede performance, ultimately ensuring an exceptional user experience. This proactive strategy not only boosts operational efficiency but also cultivates customer satisfaction and loyalty, driving long-term business success. Continuous improvements and adjustments based on insights gathered contribute to an adaptable and resilient network infrastructure.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Initial license with a small per-unit royalty
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Telchemy

Date Founded

1999

Company Location

United States

Company Website

www.telchemy.com

Company Facts

Organization Name

EXFO

Date Founded

1985

Company Location

Canada

Company Website

www.exfo.com/en/products/service-assurance-platform/nova-sensai/

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

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