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What is VUE DMS?

VUE DMS is a cloud-native dealer management system developed by Dominion DMS for automotive retailers seeking integrated tools for dealership operations, financial management, sales, and fixed operations. The platform runs on Microsoft Azure and provides a centralized environment for managing dealership information, transactions, and departmental workflows. Its sales and finance module enables users to maintain vehicle inventories, manage customer and prospect records, structure cash and financing deals, and generate electronic deal documentation. Multiple scenario desking allows sales teams to evaluate different payment arrangements, while configurable closing alerts help identify missing information before completing transactions. Accounting capabilities include general ledger management, accounts payable, accounts receivable, journal entries, financial statements, and intercompany accounting workflows. Users can filter financial records, reconcile schedules, import spreadsheet data, and export reports for accounting and management purposes. The service module provides collaborative repair orders that allow service advisors, technicians, and parts personnel to update the same work order simultaneously. Additional service capabilities include digital vehicle inspections, technician route sheets, timekeeping, customer messaging, and automatic storage of repair documentation. Parts management tools support inventory tracking, purchasing, special orders, customer quotations, invoicing, and electronic parts requests between dealership departments. VUE DMS also provides customizable dashboards, universal search, configurable access permissions, document archiving, and integrations with third-party applications through its partner ecosystem. Its cloud infrastructure includes geographically redundant protection, business continuity capabilities, automatic software updates, unlimited users, and unlimited data retention to support dealership operations.

What is Driver's Advocate?

Boosting customer loyalty hinges on enhancing service-driven retention strategies. The Driver’s Advocate System streamlines the process of customer retention by delivering a customized and rewarding experience, which fosters greater engagement with your dealership. This innovative system features a service scheduler that dispatches direct, mileage-driven alerts for upcoming service and maintenance needs. It also includes a loyalty point tracker, enabling customers to exchange points for discounts on dealership services or apply them toward their next vehicle purchase from the same dealership. Furthermore, the system incorporates a theft tracker that alerts users if their vehicle is moved without permission, a convenient fuel finder, and a host of other useful tools! The Driver’s Advocate System is designed to work seamlessly with both Apple and Android devices, ensuring accessibility for a broad spectrum of users. To begin your journey with this system, simply head to your device's app store and search for the “Maintain Auto” app, where you can unlock a new level of dealership interaction and service satisfaction. Enjoy the peace of mind that comes with knowing your vehicle's needs are being actively managed.

Media

Media

Integrations Supported

DriveCentric

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Dominion DMS

Date Founded

2006

Company Location

United States

Company Website

www.vuedms.com

Company Facts

Organization Name

EFG Companies

Date Founded

1977

Company Location

United States

Company Website

www.efgcompanies.com/products/drivers-advocate/

Categories and Features

Auto Dealer

Contact Database
Document Management
New Car Dealer
Sales Management
Website Integration

Automotive CRM

Not specified

Dealership Management

Not specified

Categories and Features

Auto Dealer

Not specified

Customer Loyalty

Not specified

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