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What is VUE DMS?

VUE DMS is a cloud-native dealer management system developed by Dominion DMS for automotive retailers seeking integrated tools for dealership operations, financial management, sales, and fixed operations. The platform runs on Microsoft Azure and provides a centralized environment for managing dealership information, transactions, and departmental workflows. Its sales and finance module enables users to maintain vehicle inventories, manage customer and prospect records, structure cash and financing deals, and generate electronic deal documentation. Multiple scenario desking allows sales teams to evaluate different payment arrangements, while configurable closing alerts help identify missing information before completing transactions. Accounting capabilities include general ledger management, accounts payable, accounts receivable, journal entries, financial statements, and intercompany accounting workflows. Users can filter financial records, reconcile schedules, import spreadsheet data, and export reports for accounting and management purposes. The service module provides collaborative repair orders that allow service advisors, technicians, and parts personnel to update the same work order simultaneously. Additional service capabilities include digital vehicle inspections, technician route sheets, timekeeping, customer messaging, and automatic storage of repair documentation. Parts management tools support inventory tracking, purchasing, special orders, customer quotations, invoicing, and electronic parts requests between dealership departments. VUE DMS also provides customizable dashboards, universal search, configurable access permissions, document archiving, and integrations with third-party applications through its partner ecosystem. Its cloud infrastructure includes geographically redundant protection, business continuity capabilities, automatic software updates, unlimited users, and unlimited data retention to support dealership operations.

What is Salesforce Agentforce Automotive?

Agentforce Automotive is Salesforce’s AI-first CRM platform tailored to the unique needs of the automotive industry. Previously known as Automotive Cloud, it connects driver, vehicle, sales, and service data within a unified ecosystem. The platform delivers a comprehensive view of each driver’s lifecycle, from initial purchase through ongoing service and renewal. AI agents provide proactive alerts, intelligent recommendations, and actionable insights directly in the flow of work. Sales and service teams can quickly access context-rich data to resolve issues and strengthen customer relationships. Automotive Cloud simplifies the management of leases, warranties, claims, and dealership interactions. Personalized engagement tools enable immersive experiences that extend beyond the showroom. Integrated automation reduces administrative workload and boosts employee productivity. With Data 360, organizations can harmonize driver and vehicle profiles that evolve over time. MuleSoft connectors integrate critical automotive systems and legacy applications. Marketing Cloud and Commerce Cloud extend personalized campaigns and digital storefront experiences. Agentforce Automotive enables OEMs and dealers to deliver connected, data-driven experiences that drive loyalty, revenue growth, and operational excellence.

Media

Media

Integrations Supported

DriveCentric

Integrations Supported

Collate
Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Webinars
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Dominion DMS

Date Founded

2006

Company Location

United States

Company Website

www.vuedms.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/automotive/cloud/

Categories and Features

Auto Dealer

Contact Database
Document Management
New Car Dealer
Sales Management
Website Integration

Automotive CRM

Not specified

Dealership Management

Not specified

Categories and Features

Automotive CRM

Not specified

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