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What is Valian?

Valian simplifies the complex landscape of answering services, reminder tools, and manual insurance processes by offering a cohesive AI-powered front desk solution. Central to this system is Amy, an AI assistant available around the clock to manage patient inquiries, seamlessly integrate scheduling with your current practice management software, and dispatch reminders and recalls through both text and email. Furthermore, it performs real-time insurance eligibility checks with a network of over 1,100 payers, including upwards of 750 dental insurance providers, delivering immediate results. If a patient call goes unanswered, a prompt text reply is generated within roughly one minute, ensuring that no potential new patients slip through the cracks. The pricing structure is clear and based on usage, charging $1.00 for each call minute, $0.25 per SMS or email, and $2.50 for every insurance verification, all while eliminating platform fees, seat charges, or binding contracts. In addition, practices can achieve full operational capability in less than a day, facilitating a smooth and hassle-free transition. This all-encompassing solution not only boosts patient engagement but also significantly optimizes the operational efficiency of dental practices, paving the way for improved business outcomes and patient satisfaction.

What is FlowHealth?

FlowHealth is a cutting-edge solution for patient communication, utilizing AI technology to eliminate the necessity for medical practices to maintain their own call centers. The AI assistant, Emma, effectively handles incoming calls, schedules appointments, responds to patient inquiries, and conducts follow-ups, all while integrating smoothly with the practice's electronic health records. Instead of imposing a one-size-fits-all system, FlowHealth tailors its services to accommodate the distinct workflows of each practice, thereby enhancing existing technologies. Functioning as a valuable front-desk team member, Emma provides swift answers to incoming calls, manages scheduling during peak times, and offers support during evenings and weekends, fluently communicating in English, Spanish, and other languages. In addition to her role, she also takes the initiative on outbound communications, promptly confirming online appointment requests, which significantly reduces the number of missed appointments and efficiently updates the practice calendar. Emma enhances appointment reminders by proactively reaching out to patients through calls and texts before their visits, confirming their attendance, assisting with rescheduling when needed, and addressing basic queries, which minimizes last-minute cancellations and boosts overall operational efficiency. By incorporating FlowHealth, medical practices can not only improve patient engagement but also streamline their operations more effectively, leading to greater patient satisfaction and loyalty over time. Ultimately, the use of this innovative solution allows practices to focus more on patient care and less on administrative tasks.

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Integrations Supported

Integrations Supported

AdvancedMD
Azalea EHR
DrChrono
EPIC HRMS
Greenway Health
ModMed
NextGen
Nextech
Tebra
athenaOne
eClinicalWorks

API Availability

API Availability

Pricing Information

$0/month + usage
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Valian

Date Founded

2025

Company Location

United States

Company Website

valiansystems.com

Company Facts

Organization Name

FlowHealth

Company Location

United States

Company Website

flowhealth.ai/

Categories and Features

Categories and Features

Healthcare AI

Not specified

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