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What is Valian?

Valian simplifies the complex landscape of answering services, reminder tools, and manual insurance processes by offering a cohesive AI-powered front desk solution. Central to this system is Amy, an AI assistant available around the clock to manage patient inquiries, seamlessly integrate scheduling with your current practice management software, and dispatch reminders and recalls through both text and email. Furthermore, it performs real-time insurance eligibility checks with a network of over 1,100 payers, including upwards of 750 dental insurance providers, delivering immediate results. If a patient call goes unanswered, a prompt text reply is generated within roughly one minute, ensuring that no potential new patients slip through the cracks. The pricing structure is clear and based on usage, charging $1.00 for each call minute, $0.25 per SMS or email, and $2.50 for every insurance verification, all while eliminating platform fees, seat charges, or binding contracts. In addition, practices can achieve full operational capability in less than a day, facilitating a smooth and hassle-free transition. This all-encompassing solution not only boosts patient engagement but also significantly optimizes the operational efficiency of dental practices, paving the way for improved business outcomes and patient satisfaction.

What is Inovalon Eligibility Verification?

The Eligibility Verification Standard significantly improves patient access and billing processes by enabling staff to effectively prioritize and assign patients, payers, and tasks during the eligibility verification workflow. This cutting-edge technology goes beyond simple eligibility checks by providing a detailed dashboard for verifying, managing, and archiving all inquiries made. It speeds up the verification process through automated enhancement, rectifying incomplete or inaccurately formatted transactions from payers. Moreover, personnel can perform multiple eligibility inquiries at once through batch file uploads that quickly confirm Medicaid, Medicare, and commercial coverage. Additionally, tasks can be easily assigned to team members, follow-up flags can be established, and eligibility documentation can be created for future reference. The management of patients across batches and the resolution of issues becomes more straightforward, requiring only a few clicks. In the end, this cloud-based, all-payer health insurance eligibility verification software not only streamlines operations and enhances the accuracy of coverage but also empowers staff to manage benefit inquiries in a way that best fits their workflow, thereby ensuring greater operational efficiency. Its intuitive design, combined with robust features, fundamentally changes how healthcare settings approach the eligibility verification process, ultimately leading to improved patient experiences.

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Integrations Supported

Integrations Supported

Inovalon Provider Cloud

API Availability

API Availability

Pricing Information

$0/month + usage
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Valian

Date Founded

2025

Company Location

United States

Company Website

valiansystems.com

Company Facts

Organization Name

Inovalon

Date Founded

1998

Company Location

United States

Company Website

www.inovalon.com/products/provider-cloud/revenue-cycle-management/all-payer-insurance-eligibility-verification/

Categories and Features

Categories and Features

Credentialing

Not specified

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