PatientXpress Reviews & Ratings

PatientXpress

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Valian?

Valian simplifies the complex landscape of answering services, reminder tools, and manual insurance processes by offering a cohesive AI-powered front desk solution. Central to this system is Amy, an AI assistant available around the clock to manage patient inquiries, seamlessly integrate scheduling with your current practice management software, and dispatch reminders and recalls through both text and email. Furthermore, it performs real-time insurance eligibility checks with a network of over 1,100 payers, including upwards of 750 dental insurance providers, delivering immediate results. If a patient call goes unanswered, a prompt text reply is generated within roughly one minute, ensuring that no potential new patients slip through the cracks. The pricing structure is clear and based on usage, charging $1.00 for each call minute, $0.25 per SMS or email, and $2.50 for every insurance verification, all while eliminating platform fees, seat charges, or binding contracts. In addition, practices can achieve full operational capability in less than a day, facilitating a smooth and hassle-free transition. This all-encompassing solution not only boosts patient engagement but also significantly optimizes the operational efficiency of dental practices, paving the way for improved business outcomes and patient satisfaction.

What is PatientXpress?

PatientXpress is a robust AI-powered platform designed for dental engagement and analytics that integrates effortlessly with existing dental practice management software. This groundbreaking solution unifies multiple functions, such as patient communication, insurance verification, digital intake forms, e-prescribing, billing, and live analytics into one cohesive system. Trusted by over 1,500 dental practices globally, PatientXpress enhances operational efficiency through automation of appointment reminders, recall strategies, two-way messaging, Voice AI for call handling, and the collection of post-visit feedback. Its versatility is evident as it remains compatible with a variety of systems, including OpenDental, Dentrix, Eaglesoft, Practice-Web, EZ2000, HubSpot, RingCentral, WhatsApp, and more than 30 additional tools. Most practices can begin utilizing the platform in under a day, streamlining their processes significantly. Furthermore, PatientXpress prioritizes compliance with HIPAA regulations and operates entirely within the cloud, making it a secure and accessible option for dental professionals. By facilitating such a high level of integration and efficiency, practices can devote more time to enhancing patient care rather than getting bogged down in administrative responsibilities. This ultimately leads to a more productive and patient-centered environment in dental practices.

Media

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Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$0/month + usage
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Valian

Date Founded

2025

Company Location

United States

Company Website

valiansystems.com

Company Facts

Organization Name

PatientXpress

Date Founded

2016

Company Location

United States

Company Website

www.patientxpress.us

Categories and Features

Categories and Features

Dental

Not specified

Patient Engagement

Not specified

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