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What is Higher Logic Vanilla?

Vanilla Forums simplifies the process of building an online community that resonates with your customers and audience. With both open-source and hosted solutions, thousands of businesses leverage our platform to enhance brand loyalty, foster advocacy, and reduce customer service expenses. Our diverse clientele spans companies from various industries around the world, showcasing the global appeal and effectiveness of our offerings. By choosing Vanilla, organizations can create engaging spaces that facilitate meaningful interactions and strengthen relationships with their users.

What is Bettermode?

Bettermode is a customizable online community platform that leverages cloud technology to facilitate connection, engagement, and user retention for branded communities. This innovative software enables users to interact and communicate under your brand, allowing them to create articles, pose questions, provide answers, conduct polls, and participate in various forms of content sharing. With our versatile community platform, you can utilize native widgets, additional widgets, and API capabilities to foster engaging, habit-forming online communities. The unique value Bettermode offers to clients is highlighted by several key features: - A fully customizable community platform that lets you design your community site to suit your vision. - Complete adaptability to align with your brand's guidelines and the navigation structure of your main website or product. - The option to enhance the customer journey by incorporating community experiences with embedded widgets. - A comprehensive API store along with an app store, offering a variety of tools like the SEO App, virtual coins App, social login, and many others. - Over 20 integrations with leading third-party applications, including Zapier, to streamline operations and enhance functionality. By leveraging these elements, Bettermode empowers brands to create vibrant online communities that truly resonate with their users.

Media

Media

Integrations Supported

Easyflow
Salesforce
Clicky
Craft CMS
Kryptronic eCommerce
Mailchimp
Oracle Cloud CX

Integrations Supported

Easyflow
Salesforce
Activepieces
Facebook
Google Calendar
Integrately
Intercom
Leo
Shopify
Slack
Stackreaction
Stripe
WiserNotify
Wufoo
Zapier

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$49/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vanilla Forums

Date Founded

2009

Company Location

Canada

Company Website

vanillaforums.com

Company Facts

Organization Name

Bettermode

Date Founded

2018

Company Location

Canada

Company Website

bettermode.com

Categories and Features

Brand Advocacy

Not specified

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management

Social Networking

Activity / News Feed
Advertising Management
Data Security
Event Management
Group Management
Media Library
Privacy Options
Social Media Integration
Social Media Tagging
User Profiles

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Website Management

Customer Engagement

Analytics
Communication Management
Community Management
Feedback Collection
Gamification

Customer Loyalty

Customer Activity Tracking
Member Portal
Membership Management
Rewards Management

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection

Social Networking

Activity / News Feed
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
User Profiles

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