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What is Higher Logic Vanilla?
Vanilla Forums simplifies the process of building an online community that resonates with your customers and audience. With both open-source and hosted solutions, thousands of businesses leverage our platform to enhance brand loyalty, foster advocacy, and reduce customer service expenses. Our diverse clientele spans companies from various industries around the world, showcasing the global appeal and effectiveness of our offerings. By choosing Vanilla, organizations can create engaging spaces that facilitate meaningful interactions and strengthen relationships with their users.
What is Crait?
The platform enables the creation of groups with a maximum of 1000 members and supports multi-person conference calls. Every shared message, photo, and video is protected by end-to-end encryption, ensuring a high level of privacy. By employing robust 256-bit AES end-to-end encryption, user data is kept secure during all interactions. To further protect against potential man-in-the-middle attacks and bolster data security, all communications are conducted through Transport Layer Security (TLS), creating a safe channel for information exchange. The software comes equipped with administrative tools, allowing for the development of organizational structures and the assignment of varying levels of data access to employees. Users can also benefit from end-to-end encrypted conference calls featuring an auto-spotlight functionality for up to 20 participants, which enhances the audio of the main speaker while dampening background noise. Furthermore, both one-on-one and group chats accommodating up to 1000 users are available, along with features that allow for message forwarding, recalling, and deletion. Additionally, the platform supports both one-on-one and group audio calls for as many as 20 users, complete with a mute feature aimed at minimizing unwanted background sounds during discussions. This extensive range of features guarantees not only effective communication but also collaboration in a secure setting, making it an invaluable tool for organizations. The integration of these capabilities fosters a productive atmosphere where teams can thrive without compromising on security.
Integrations Supported
Chatwee
Clicky
Craft CMS
Easyflow
Hootsuite
Kryptronic eCommerce
Mailchimp
NetSuite CRM
Oracle Cloud CX
Salesforce
Integrations Supported
Chatwee
Clicky
Craft CMS
Easyflow
Hootsuite
Kryptronic eCommerce
Mailchimp
NetSuite CRM
Oracle Cloud CX
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vanilla Forums
Date Founded
2009
Company Location
Canada
Company Website
vanillaforums.com
Company Facts
Organization Name
Crait
Date Founded
2016
Company Location
United States
Company Website
www.craitapp.com
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Social Networking
Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
File Sharing
Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management
Internal Communications
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Social Networking
Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing