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What is Higher Logic Vanilla?

Vanilla Forums simplifies the process of building an online community that resonates with your customers and audience. With both open-source and hosted solutions, thousands of businesses leverage our platform to enhance brand loyalty, foster advocacy, and reduce customer service expenses. Our diverse clientele spans companies from various industries around the world, showcasing the global appeal and effectiveness of our offerings. By choosing Vanilla, organizations can create engaging spaces that facilitate meaningful interactions and strengthen relationships with their users.

What is Crait?

The platform enables the creation of groups with a maximum of 1000 members and supports multi-person conference calls. Every shared message, photo, and video is protected by end-to-end encryption, ensuring a high level of privacy. By employing robust 256-bit AES end-to-end encryption, user data is kept secure during all interactions. To further protect against potential man-in-the-middle attacks and bolster data security, all communications are conducted through Transport Layer Security (TLS), creating a safe channel for information exchange. The software comes equipped with administrative tools, allowing for the development of organizational structures and the assignment of varying levels of data access to employees. Users can also benefit from end-to-end encrypted conference calls featuring an auto-spotlight functionality for up to 20 participants, which enhances the audio of the main speaker while dampening background noise. Furthermore, both one-on-one and group chats accommodating up to 1000 users are available, along with features that allow for message forwarding, recalling, and deletion. Additionally, the platform supports both one-on-one and group audio calls for as many as 20 users, complete with a mute feature aimed at minimizing unwanted background sounds during discussions. This extensive range of features guarantees not only effective communication but also collaboration in a secure setting, making it an invaluable tool for organizations. The integration of these capabilities fosters a productive atmosphere where teams can thrive without compromising on security.

Media

Media

Integrations Supported

Chatwee
Clicky
Craft CMS
Easyflow
Hootsuite
Kryptronic eCommerce
Mailchimp
NetSuite CRM
Oracle Cloud CX
Salesforce
SearchUnify
Sturdy
WordPress
Zendesk

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Vanilla Forums

Date Founded

2009

Company Location

Canada

Company Website

vanillaforums.com

Company Facts

Organization Name

Crait

Date Founded

2016

Company Location

United States

Company Website

www.craitapp.com

Categories and Features

Brand Advocacy

Not specified

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management

Social Networking

Activity / News Feed
Advertising Management
Data Security
Event Management
Group Management
Media Library
Privacy Options
Social Media Integration
Social Media Tagging
User Profiles

Categories and Features

Collaboration

Brainstorming
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management

Community

Content Management
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management

File Sharing

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Encryption
File Synchronization
Search
User Management
Workflow Management

Internal Communications

Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Telephony

Live Chat

Canned Responses
Geo Targeting
Proactive Chat

Project Management

Time & Expense Tracking

Social Networking

Data Security
Event Management
Group Management
Media Library
Real-time Chat
Social Media Integration
Social Media Tagging

Team Communication

Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Push Notifications
Search
Surveys & Feedback
Video Conferencing

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