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What is Higher Logic Vanilla?

Vanilla Forums simplifies the process of building an online community that resonates with your customers and audience. With both open-source and hosted solutions, thousands of businesses leverage our platform to enhance brand loyalty, foster advocacy, and reduce customer service expenses. Our diverse clientele spans companies from various industries around the world, showcasing the global appeal and effectiveness of our offerings. By choosing Vanilla, organizations can create engaging spaces that facilitate meaningful interactions and strengthen relationships with their users.

What is Duel?

Duel has developed a groundbreaking strategy and technology that enables mission-driven brands to encourage organic growth through advocacy and word-of-mouth promotion. Committed to collaborating with enterprises that value societal and environmental responsibility more than straightforward profit, Duel aims to simplify the intricacies of word-of-mouth marketing while reducing reliance on digital advertisements and temporary marketing tactics, thus nurturing movements for sustainable development. Central to Duel's offerings is its Brand Advocacy Platform, which is meticulously crafted to boost organic growth and enhance customer retention for brands that inspire fervent loyalty among their target audiences. This platform empowers brands to adeptly cultivate relationships with numerous advocates via customized Advocacy Programs focused on engagement, retention, and driving word-of-mouth sales. By consolidating various advocacy tools—such as brand challenges, user-generated content, referral systems, loyalty programs, affiliate marketing, and feedback surveys—into one cohesive platform, brands can develop lively customer membership communities and exclusive VIP initiatives that feature tiered statuses, targeted demographics, and segmentation strategies. Moreover, this all-encompassing strategy not only increases brand exposure but also nurtures a sense of community among advocates, leading to stronger emotional bonds and sustained loyalty. As a result, brands can create lasting movements that resonate with their audiences and contribute positively to society.

Media

Media

Integrations Supported

Craft CMS
Hootsuite
Mailchimp
Oracle Cloud CX
Salesforce
WordPress
Zendesk

Integrations Supported

Blogger
Facebook
Instagram
LinkedIn
Magento
Pinterest
Shift4Shop
Shopify
Snapchat
Squarespace
TikTok
Yo!Kart
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Vanilla Forums

Date Founded

2009

Company Location

Canada

Company Website

vanillaforums.com

Company Facts

Organization Name

Duel

Date Founded

2015

Company Location

United Kingdom

Company Website

www.duel.tech/

Categories and Features

Brand Advocacy

Not specified

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management

Social Networking

Activity / News Feed
Advertising Management
Data Security
Event Management
Group Management
Media Library
Privacy Options
Social Media Integration
Social Media Tagging
User Profiles

Categories and Features

Affiliate

Not specified

Brand Advocacy

Not specified

Contest

Forms Management
Voting Management

Creator Economy

Not specified

Customer Advocacy

Not specified

Influencer Marketing

Not specified

Social Commerce

Not specified

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Extole

4.8 out of 5 stars