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What is Higher Logic Vanilla?

Vanilla Forums simplifies the process of building an online community that resonates with your customers and audience. With both open-source and hosted solutions, thousands of businesses leverage our platform to enhance brand loyalty, foster advocacy, and reduce customer service expenses. Our diverse clientele spans companies from various industries around the world, showcasing the global appeal and effectiveness of our offerings. By choosing Vanilla, organizations can create engaging spaces that facilitate meaningful interactions and strengthen relationships with their users.

What is Engagelyee?

Motivate employees to establish and nurture new social connections while promoting collaboration within the ecosystem to accelerate the realization of business goals. Harness the social media influence of your team to discover, engage, and develop relationships with essential prospects. Acquire a more profound understanding of brand perception along with the application of big data in business strategies, enabling managers to make better-informed choices regarding marketing and product development. Monitor the interaction and visibility of employee posts through metrics like engagement value, earned media value, and lifetime value (LTV). Create a centralized wiki that acts as a learning hub for a collection of the brand's marketing and sales resources, such as presentations, whitepapers, and reference guides. Moreover, emphasize the customer journey by proactively interacting with customers, potential clients, brand supporters, and target demographics through tailored, relatable brand communications that elevate the overall customer experience and foster loyalty. By adopting this strategy, not only do brand interactions become more enriching, but the organizational culture is also fortified by harmonizing personal and professional relationships with the brand’s goals, ultimately leading to a more engaged and productive workforce.

Media

Media

Integrations Supported

Chatwee
Clicky
Craft CMS
Easyflow
Hootsuite
Kryptronic eCommerce
Mailchimp
NetSuite CRM
Oracle Cloud CX
Salesforce
SearchUnify
Sturdy
WordPress
Zendesk

Integrations Supported

Chatwee
Clicky
Craft CMS
Easyflow
Hootsuite
Kryptronic eCommerce
Mailchimp
NetSuite CRM
Oracle Cloud CX
Salesforce
SearchUnify
Sturdy
WordPress
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vanilla Forums

Date Founded

2009

Company Location

Canada

Company Website

vanillaforums.com

Company Facts

Organization Name

Engagelyee

Date Founded

2016

Company Location

India

Company Website

engagelyee.com

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Social Networking

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles

Categories and Features

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Social Selling

Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring

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