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What is Higher Logic Vanilla?

Vanilla Forums simplifies the process of building an online community that resonates with your customers and audience. With both open-source and hosted solutions, thousands of businesses leverage our platform to enhance brand loyalty, foster advocacy, and reduce customer service expenses. Our diverse clientele spans companies from various industries around the world, showcasing the global appeal and effectiveness of our offerings. By choosing Vanilla, organizations can create engaging spaces that facilitate meaningful interactions and strengthen relationships with their users.

What is Open Social?

Open Social serves as a dynamic platform for community engagement, designed specifically for groups aiming to generate meaningful impact through interaction, activation, or recruitment efforts. Utilizing the robust open-source Drupal technology, Open Social enables organizations to develop a centralized online space for their members, fostering communication, group dynamics, content sharing, event planning, and social connectivity, thereby allowing for the effortless exchange of ideas, experiences, and knowledge. A community transcends mere physical proximity; it consists of individuals who unite over a common identity, interest, passion, project, or mission. Specializing in the development of engaging online community platforms, Open Social customizes each solution to align with the distinct requirements of every organization, ensuring that we effectively support your members' needs while facilitating the achievement of collective objectives. Recognizing that these needs and aspirations vary significantly among organizations, we tailor our approach based on the specific nature of each community. This adaptability allows us to optimize engagement and foster a sense of belonging among members.

Media

Media

Integrations Supported

Chatwee
Clicky
Craft CMS
Easyflow
Hootsuite
Kryptronic eCommerce
Mailchimp
NetSuite CRM
Oracle Cloud CX
Salesforce
SearchUnify
Sturdy
WordPress
Zendesk

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$0 per month
No setup fee 1-500 users

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Vanilla Forums

Date Founded

2009

Company Location

Canada

Company Website

vanillaforums.com

Company Facts

Organization Name

Open Social

Company Location

Netherlands

Company Website

www.getopensocial.com

Categories and Features

Brand Advocacy

Not specified

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management

Social Networking

Activity / News Feed
Advertising Management
Data Security
Event Management
Group Management
Media Library
Privacy Options
Social Media Integration
Social Media Tagging
User Profiles

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management

Employee Communication Tools

Activity / News Feed
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management

Social Networking

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
User Profiles

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