Medallia Reviews & Ratings

Medallia

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,089 Ratings
    Company Website for SurveySparrow
  • ThriveSparrow Reviews & Ratings
    4.4 out of 5 stars 43 Ratings
    Company Website for ThriveSparrow
  • SurveyLegend Reviews & Ratings
    4.5 out of 5 stars 1,881 Ratings
    Company Website for SurveyLegend
  • Sogolytics Reviews & Ratings
    4.7 out of 5 stars 869 Ratings
    Company Website for Sogolytics
  • WorkTango Reviews & Ratings
    4.7 out of 5 stars 1,554 Ratings
    Company Website for WorkTango
  • Jotform Reviews & Ratings
    4.6 out of 5 stars 9,009 Ratings
    Company Website for Jotform
  • CompUp Reviews & Ratings
    4.9 out of 5 stars 66 Ratings
    Company Website for CompUp
  • Folks Reviews & Ratings
    4.6 out of 5 stars 209 Ratings
    Company Website for Folks
  • Bridge Reviews & Ratings
    4.3 out of 5 stars 548 Ratings
    Company Website for Bridge
  • OrangeHRM Advanced Reviews & Ratings
    4.3 out of 5 stars 333 Ratings
    Company Website for OrangeHRM Advanced

What is Vantage Pulse?

Creating a straightforward, user-friendly, and affordable platform for your employees is a breeze. To assess employee sentiments regarding your organization, implement an eNPS survey, which can help you identify both advocates and critics. By comparing engagement metrics and user patterns, you can ascertain whether these are consistent with your company's internal standards. Gathering continuous feedback at regular intervals ensures the data remains genuine and actionable. Use the conversation feature to facilitate necessary changes based on feedback. The categorized questions are designed to be quick, easy, and engaging, thereby minimizing survey fatigue among participants. Additionally, engagement heatmaps enable you to take immediate action where needed. Customization options allow for the effortless creation, management, and updating of employee-centric survey templates across various platforms. Your employees will appreciate a swift survey process that lasts no longer than five minutes. Vantage Pulse serves as a versatile survey tool suitable for both large and small organizations, enabling tailored feedback for specific departments and teams. This approach not only enhances employee engagement but also fosters a culture of open communication and responsiveness within the workplace.

What is Medallia?

Medallia provides users with the ability to engage in meaningful and organized methods through both digital and traditional surveys. Our user-friendly survey solutions guarantee the collection of pertinent and actionable data that can lead to significant customer impacts. Utilizing advanced AI technology, Medallia analyzes both structured and unstructured survey data through machine learning, allowing it to reveal sentiment, forecast behaviors, pinpoint trends, and suggest actionable steps to enhance customer experiences. By creating highly effective surveys, you can transform customer journeys for the better. Furthermore, our platform allows for swift management of innovation and change across all facets of your experience management program, including design, email communications, survey questions, and language translations. With Medallia surveys, you are empowered to drive meaningful improvements in customer engagement and satisfaction.

Media

Media

Integrations Supported

Slack
Freshteam
Microsoft Azure
Microsoft Office 2021
Vantage Circle

Integrations Supported

Slack
Adobe Marketo Engage
Beam AI
Cendyn CMS
Cendyn Loyalty
Crossbeam
Decibel
Dimension Labs
Ikigai
LivingLens
Mindful
Nango
Pandium
Topbox

API Availability

API Availability

Pricing Information

$2
Quote based
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vantage Circle

Date Founded

2011

Company Location

India

Company Website

www.vantagecircle.com/products/employee-survey/

Company Facts

Organization Name

Medallia

Date Founded

2001

Company Location

United States

Company Website

www.medallia.com

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Self Service Portal

NPS

Not specified

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Rater Selection
Self Service Portal
Supports External Reviewers

Complaint Management

Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Journey Mapping Tools

Action Management
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Pulse Surveys

Journey Orchestration

Not specified

NPS

Not specified

Product Management

Collaboration
Feedback Collection
Idea Management
Prioritization

Qualitative Data Analysis

Annotations
Data Visualization
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Text Mining

Boolean Queries
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Popular Alternatives

SurveyLab Reviews & Ratings

SurveyLab

4.8 out of 5 stars

Popular Alternatives

Spark Chart Reviews & Ratings

Spark Chart

4.9 out of 5 stars
NiCE CXone Mpower Reviews & Ratings

NiCE CXone Mpower

NiCE
4.5 out of 5 stars
SurveySparrow Reviews & Ratings

SurveySparrow

4.3 out of 5 stars
Sphinx iQ3 Reviews & Ratings

Sphinx iQ3

Le Sphinx