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What is Vast Edge ODR?

Vast Edge provides an innovative cloud-based Online Dispute Resolution (ODR) software designed to streamline the management of diverse conflicts, including those related to consumer issues, e-commerce, family matters, workplace disagreements, and landlord-tenant relations. This state-of-the-art platform utilizes a hybrid approach that combines traditional human mediation with advanced AI technology, promoting both flexibility and cost-effectiveness. Users can engage in mediation through various remote communication methods, such as chat and video conferencing, with options for either human facilitators or AI systems. The software allows for judicial oversight, ensuring that courts can monitor and intervene in the resolution process when necessary. It safeguards sensitive information related to disputes, allowing access only to pertinent parties and authorized professionals, thereby emphasizing the importance of confidentiality. Vast Edge’s ODR software also offers 24/7 live customer support for mediation, negotiation, and assessment services. Additionally, users can submit claims without any fees and receive personalized expert advice tailored to their specific needs, creating a thorough support network for everyone involved. Moreover, the platform boasts an intuitive interface that helps individuals navigate the dispute resolution process with ease, enhancing overall user experience and satisfaction. This combination of features makes Vast Edge’s ODR solution a comprehensive tool for resolving conflicts effectively.

What is New Era ADR?

New Era ADR is a cutting-edge digital platform aimed at improving the dispute resolution process by offering virtual mediation and arbitration services that focus on efficiency, fairness, and cost-effectiveness. Users can easily and securely upload essential documents, schedule meetings, and present their cases in a virtual setting guided by experienced neutrals, all through a user-friendly, centralized interface. With a flat-fee pricing model, it provides certainty in expenses, alleviating the anxiety associated with fluctuating legal fees. The platform boasts an impressive average resolution time of less than 100 days, greatly accelerating the dispute resolution timeline when compared to traditional methods. Furthermore, it includes a rank-and-strike system for the selection of neutrals, allowing parties to have a say in who facilitates their mediation or arbitration. New Era ADR is also certified as SOC 2 Type 2, ensuring that it adheres to strict standards of data security and privacy. This strong focus on user experience and security highlights the platform's commitment to revolutionizing dispute resolution in a way that is both effective and accessible. As such, New Era ADR is poised to become a go-to resource for individuals and businesses seeking timely and fair resolution of their disputes.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Google Cloud Platform
Microsoft 365
Microsoft Azure
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP S/4HANA
SAS Analytics Pro
Workday HCM

Integrations Supported

Amazon Web Services (AWS)
Google Cloud Platform
Microsoft 365
Microsoft Azure
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP S/4HANA
SAS Analytics Pro
Workday HCM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vast Edge

Date Founded

2004

Company Location

United States

Company Website

vastedge.com/online-dispute-resolution-software

Company Facts

Organization Name

New Era ADR

Date Founded

2020

Company Location

United States

Company Website

www.neweraadr.com

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives

Vast Edge ODR Reviews & Ratings

Vast Edge ODR

Vast Edge