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Avaya IP Office

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What is VaxVoIP?

VaxVoIP SIP Server SDK is a comprehensive software development kit designed to help developers build secure, scalable, and feature-rich SIP-based VoIP solutions such as IP-PBXs, interactive voice response (IVR) systems, auto-dialers, smart agents, call centers, and calling card platforms. Fully compliant with the SIP protocol, it supports a broad range of SIP-compatible devices including softphones, hardphones, ATA devices, and other SIP-enabled hardware, ensuring broad compatibility and flexibility. The SDK integrates a complete suite of PBX features including call queues to manage call traffic efficiently, call forwarding for flexible routing, call recording for compliance and quality assurance, voicemail systems, and advanced call routing capabilities to optimize communication workflows. Security features are robust, protecting the system from SIP floods, unauthorized scans, and brute-force attacks to maintain uninterrupted and secure communication services. Additionally, the SDK offers developers real-time access to raw audio PCM data, enabling seamless integration of AI, machine learning, and smart agent functionalities. This capability allows the creation of intelligent VoIP systems that can automate and enhance user interactions with voice-driven AI agents. VaxVoIP’s SDK addresses both the functional and security requirements of modern VoIP solutions, providing a solid foundation for innovation. It reduces development complexity while delivering high performance and reliability. The platform is ideal for organizations and developers focused on building next-generation communication systems with intelligent automation. Ultimately, VaxVoIP empowers businesses to deliver secure, scalable, and AI-enhanced voice communication services to their customers.

What is Avaya IP Office?

The globally recognized Avaya IP Office offers a robust unified communications platform that is both deployed and supervised on-site. To elevate the engagement and experiences of your customers and employees alike, explore the wide range of functions provided by IP Office. You can effectively assess customer interactions by taking advantage of features like call recording, monitoring, and detailed reporting. With the inclusion of Avaya Call Reporting within IP Office, capturing and documenting incoming communications becomes a seamless task. Additionally, you have the flexibility to add real-time call center agent workstations and dashboards, which significantly enhances the efficiency of call management processes. When Avaya IP Office is combined with a subscription to Avaya Spaces, you gain access to a multifunctional application that integrates voice, video, messaging, conferencing, and calendar services, all available from any device and location. This powerful integration not only simplifies communication but also drives productivity improvements throughout your organization, ensuring that everyone can collaborate effectively no matter where they are. Ultimately, leveraging these tools can lead to a more responsive and agile business environment.