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3CX3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.
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What is VaxVoIP?
VaxVoIP SIP Server SDK is a comprehensive software development kit designed to help developers build secure, scalable, and feature-rich SIP-based VoIP solutions such as IP-PBXs, interactive voice response (IVR) systems, auto-dialers, smart agents, call centers, and calling card platforms. Fully compliant with the SIP protocol, it supports a broad range of SIP-compatible devices including softphones, hardphones, ATA devices, and other SIP-enabled hardware, ensuring broad compatibility and flexibility. The SDK integrates a complete suite of PBX features including call queues to manage call traffic efficiently, call forwarding for flexible routing, call recording for compliance and quality assurance, voicemail systems, and advanced call routing capabilities to optimize communication workflows. Security features are robust, protecting the system from SIP floods, unauthorized scans, and brute-force attacks to maintain uninterrupted and secure communication services. Additionally, the SDK offers developers real-time access to raw audio PCM data, enabling seamless integration of AI, machine learning, and smart agent functionalities. This capability allows the creation of intelligent VoIP systems that can automate and enhance user interactions with voice-driven AI agents. VaxVoIP’s SDK addresses both the functional and security requirements of modern VoIP solutions, providing a solid foundation for innovation. It reduces development complexity while delivering high performance and reliability. The platform is ideal for organizations and developers focused on building next-generation communication systems with intelligent automation. Ultimately, VaxVoIP empowers businesses to deliver secure, scalable, and AI-enhanced voice communication services to their customers.
What is Issabel?
Issabel is a notable open-source unified communications platform that combines a variety of IP communication services into a single, cohesive system, successfully addressing the shortcomings of conventional PBX systems by providing an array of functionalities such as call center operations, email integration, management reporting, fax services, video conferencing, audio recordings, and CRM connections. The call center feature is designed to be both powerful and flexible, ensuring that users can efficiently automate and manage their contact centers while skillfully managing both inbound and outbound calling campaigns through an intuitive agent interface and call management tools. Moreover, Issabel offers simplified PBX administration for service providers, enabling them to oversee multiple clients from one instance, thereby reducing the need for separate servers for each client. In addition to its core features, Issabel supports various add-ons that integrate smoothly with the platform, further enhancing telephony interactions and improving customer service by automating support tasks. This adaptability and comprehensive feature set make Issabel an excellent option for organizations aiming to optimize their communication processes while ensuring flexibility in managing their needs. As a result, businesses can achieve greater operational efficiency and improved client engagement through the use of this versatile platform.
Media
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Integrations Supported
ChatGPT
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Instagram
Microsoft Teams
Odoo
OpenAI
Pipedrive
Telegram
Integrations Supported
ChatGPT
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Instagram
Microsoft Teams
Odoo
OpenAI
Pipedrive
Telegram
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VaxSoft
Date Founded
2004
Company Location
Pakistan
Company Website
www.vaxvoip.com
Company Facts
Organization Name
Issabel
Date Founded
2016
Company Location
Mexico
Company Website
www.issabel.com
Categories and Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration