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What is Vekia?

Vekia frees your teams from monotonous activities, enabling them to focus on essential tasks such as analysis, decision-making, and improvement. Our cutting-edge systems improve forecasting accuracy on a daily basis, guaranteeing that you receive the most relevant order recommendations. Recognizing the need for professions to evolve, we empower your teams to become proficient in the Vekia solution, while also valuing their insights to continuously enhance our services. The transformation of your internal processes is crucial for the success of your partnerships, and we are dedicated to providing the support and guidance necessary for these transitions. Utilizing our advanced Machine Learning algorithms, orders and forecasts are generated and continuously improved by our skilled Lab researchers. A dedicated team of Data Scientists collaborates with you on your project to identify and refine pertinent data, ensuring the quality required for delivering the best possible results. With our solutions, your organization is equipped to adapt and flourish in a rapidly evolving environment, fostering resilience and innovation. This strategic approach not only enhances productivity but also positions your business for long-term success in the competitive market.

What is ServiceManager?

ServiceManager is a versatile cloud-based platform designed for managing service operations related to after-sales support or product repairs across various industries. It features an adaptable workflow management system along with robust reporting capabilities. Whether used as a standalone solution or as part of a comprehensive approach to returns, service, and repair processes, ServiceManager enhances operational efficiency. The platform ensures smooth workflow integration and cohesive reporting functionalities throughout all service departments. This adaptability makes it an invaluable tool for businesses aiming to streamline their service management processes.

Media

Media

Integrations Supported

Integrations Supported

Google Authenticator
JD Edwards EnterpriseOne
Oracle Fusion Cloud ERP
QuickBooks Online

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vekia

Date Founded

2008

Company Location

France

Company Website

www.vekia.co.uk

Company Facts

Organization Name

ServiceCentral Technologies

Date Founded

1991

Company Location

United States

Company Website

www.servicecentral.com

Categories and Features

Inventory Control

Allocation
Forecasting
Procurement Management

Inventory Management

Alerts/Notifications
Forecasting
Inventory Optimization
Reporting/Analytics
Retail Inventory Management
Supplier Management

Order Management

Inventory Management

Sales Forecasting

Correlation Analysis
Dashboard
Graphical Data Presentation
Performance Metrics
Statistical Analysis

Supply Chain Management

Demand Planning
Inventory Management
Supplier Management

Categories and Features

After-Sales Service

Not specified

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Disposal Tracking
Inventory Management
Service History

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Service History Tracking
Work Order Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Fulfillment
Returns Management
Shipping Management

Packaging

Inventory Management
Quotes / Estimates

Supply Chain Management

Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Shipping Management
Supplier Management

Warranty Management

Eligibility Verification
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Quotes / Estimates
Task Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Mobile Access
Task Management
Third Party Integrations
Workflow Configuration

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