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What is Vello?

Vello enhances the relationship between veterinary practices and pet owners by offering a cohesive experience tailored for ezyVet, Neo, and Cornerstone practice management software. By incorporating tools that boost pet owner engagement and reduce the likelihood of missed appointments, Vello promotes more fruitful conversations and cuts down on phone call time. It adeptly handles the intricacies of pet visits, guaranteeing seamless, real-time two-way synchronization between Vello and the previously mentioned software. This efficient method allows for interaction with pet owners through a single interface designed for IDEXX practice management software, eliminating the necessity for various platforms and cumbersome manual tasks. Vello enables veterinary clinics to tap into new levels of efficiency with features that not only enhance owner compliance but also foster significant dialogues, ultimately improving the health outcomes for pets. Furthermore, this all-encompassing system helps clients become better-informed partners in their pets' care journeys, strengthening relationships and outcomes at every stage of the veterinary process. By ensuring a more comprehensive approach to pet care, Vello positions itself as an essential tool for modern veterinary practices.

What is Oliver?

Many veterinary clinics encounter difficulties in managing cancellations and open appointment slots, leading to considerable financial setbacks each month due to unfilled openings. Oliver's waitlist feature simplifies this issue by automatically addressing these calendar vacancies without necessitating any phone calls from the clinic team. By adopting an online scheduling system that effectively integrates with your practice management software, clinics can significantly reduce phone inquiries, thereby delivering a more modern and efficient experience for clients. As both clinic staff and pet owners increasingly prefer texting due to its convenience and speed, clients can obtain immediate responses while staff can handle multiple discussions at once. Moreover, the ability to securely gather deposits during the booking process or through text messages eliminates the need for phone calls to collect sensitive data. With advanced encryption measures in place, you can be assured that your client's information remains confidential and secure. This progressive strategy not only boosts operational efficiency but also enhances the overall experience for clients, fostering stronger relationships between clinics and pet owners. Ultimately, a streamlined approach to scheduling and communication can transform the way veterinary practices interact with their clientele.

Media

Media

Integrations Supported

Cornerstone Software
Google Business Profile
Google Calendar
Google Pay
IDEXX Neo
ezyVet

Integrations Supported

Cornerstone Software
Google Business Profile
Google Calendar
Google Pay
IDEXX Neo
ezyVet

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IDEXX

Date Founded

1983

Company Location

United States

Company Website

software.idexx.com/vello

Company Facts

Organization Name

Oliver Software, Inc.

Date Founded

2022

Company Location

United States

Company Website

getoliver.com

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

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