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What is Veloce?

Veloce is an all-encompassing platform designed for hospitality operations, specifically aimed at those managing multiple short-term rentals and boutique accommodations. This innovative solution unifies guest communications, staff coordination, and property management records, effectively simplifying a range of operational responsibilities. With Veloce, teams can effortlessly document guest inquiries and maintenance requests, allocate housekeeping tasks, and engage with guests via popular platforms such as WhatsApp or through voice calls. A dedicated web portal is also provided to facilitate setup and reporting functionalities. The platform includes a variety of tools such as property calendars, reservation management, channel synchronization, direct booking options, and financial oversight. It is meticulously designed to refine daily operations, doing away with the necessity for a separate property management system. Operators and managers can keep a close watch on the day-to-day activities while staff members concentrate on providing outstanding guest experiences and ensuring prompt property turnarounds. In addition, Veloce keeps meticulous records of property histories, connecting reported issues to particular guest stays, which empowers teams with a thorough understanding of their operational activities. This capability to monitor and evaluate previous incidents not only improves overall service quality but also boosts the efficiency of property management. As a result, Veloce not only enhances operational workflows but also contributes to higher guest satisfaction and loyalty.

What is TheReach?

Sami acts as an intelligent receptionist specifically designed for vacation rental hosts and property managers, created by TheReach.ai in Málaga. This cutting-edge platform effectively handles guest communications across multiple channels, including phone calls, WhatsApp (using Meta's Business API), website chat, and Google reviews, all managed through a centralized dashboard that functions 24/7 and accommodates over 100 languages. Sami easily connects with property management systems such as Hostaway, Beds24, Smoobu, and iGMS to check real-time availability, offer rate quotes, and enable direct bookings during conversations with guests. Property owners can customize their interactions by adding their FAQs and house rules, allowing for tailored responses for each rental. What sets TheReach apart are two notable features: every evening, Sami provides a brief 90-second voice update to property managers, summarizing that day’s guest interactions and pointing out any urgent issues that require attention. Furthermore, the integration with Claude MCP allows managers to connect their TheReach data to Claude Desktop, empowering them to ask simple questions about call trends, possible conversion challenges, and any unanswered guest inquiries. The platform is fully compliant with GDPR regulations, ensuring that personal data is securely and responsibly managed. This dedication to privacy fosters trust between hosts and their guests, significantly improving the overall user experience, which is essential in the competitive vacation rental market. Ultimately, Sami not only streamlines communication but also enhances operational efficiency and guest satisfaction.

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Integrations Supported

Integrations Supported

Beds24
Hostaway
Smoobu
iGMS

API Availability

API Availability

Pricing Information

$18/property/month
$18 per property per month.
Free Trial Offered?

Pricing Information

€49/month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Veloce

Date Founded

2026

Company Location

United States

Company Website

www.veloce7.com

Company Facts

Organization Name

TheReach.ai

Date Founded

2023

Company Location

Spain

Company Website

www.thereach.ai

Categories and Features

Vacation Rental

Not specified

Categories and Features

AI Receptionists

Not specified

Vacation Rental

Not specified

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No Alternatives

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