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Ratings and Reviews 2,139 Ratings
What is Velory?
Discover a user-friendly platform that automates and secures your IT lifecycle workflows in a circular fashion. Our mission is to boost employee productivity by creating a workspace where happy and engaged staff are supported with the right tools. Transition from chaotic Excel files, sticky notes, and disorganized spreadsheets to gain a holistic view of every asset in your organization. This encompasses a wide range of items, including mobile devices, computers, headphones, monitors, licenses, and software subscriptions. Keep track of lease renewals, trade-in possibilities, and ensure transparency regarding budgeting and policies related to IT resources. Velory combines the benefits of asset management with a unified online store, allowing team members to easily choose the hardware and software best suited for their specific roles or tasks. Simply share a link to your custom-branded store to provide a seamless experience. This not only serves as an exceptional onboarding tool for new hires but also provides crucial insights into prospective costs for the organization. By implementing this innovative system, businesses can cultivate a more engaged workforce while enhancing their overall operational effectiveness. Additionally, this approach can lead to more streamlined processes and improved resource allocation across the board.
What is Freshservice?
If you're seeking a straightforward IT service desk solution, Freshservice stands out as an excellent option. This user-friendly ITIL service desk offered by Freshworks enables organizations to modernize their IT operations and other business processes without the burden of complexity or excessive costs. Freshservice encompasses all the essential tools teams require to efficiently manage proactive IT services, featuring capabilities such as asset management, ticketing, configuration management, and improved impact analysis, along with powerful incident management features. By adopting Freshservice, businesses can streamline their IT service delivery and enhance overall productivity.
Integrations Supported
BambooHR
Google Cloud Platform
Google Workspace
Microsoft Entra ID
Integrations Supported
BambooHR
Google Cloud Platform
Google Workspace
Microsoft Entra ID
Bold BI
Carbide
Causal
Ema
Hexnode UEM
JupiterOne
API Availability
Has API
API Availability
Pricing Information
$1.46 per month
Pricing Information
$19/agent/month
Starter: $19/agent/month
Growth: $49/agent/month
Pro: $99/agent/month
Growth: $49/agent/month
Pro: $99/agent/month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Velory
Date Founded
2019
Company Location
Sweden
Company Website
velory.com
Company Facts
Organization Name
Freshworks
Date Founded
2010
Company Location
United States
Company Website
freshservice.com
Categories and Features
IT Asset Management
Not specified
IT Documentation
Not specified
IT Management
Not specified
Policy Management
Not specified
Categories and Features
AI Service Management (AISM)
Not specified
Asset Tracking
Activity Tracking
Audit Trails
Barcoding / RFID
Depreciation Tracking
Disposal Tracking
Inventory Management
QR Codes
Service History
Change Management
Approval Workflow
Audit Trail
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Cloud Management
Not specified
CMDB
Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
License Management
Relationship Mapping
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Routing
Self Service Portal
Survey Management
Contract Management
Buy Side (Suppliers)
Completion Tracking
Contract Lifecycle Management
Electronic Signature
Pre-built Templates
Sell Side (Customers)
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Incident Management
Audit Trail
Corrective Actions (CAPA)
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Documentation
Not specified
IT Management
Compliance Management
Hardware Inventory
License Management
Scheduling
Software Inventory
User Activity Monitoring
IT Project Management
Bug Tracking
Issue Management
Percent-Complete Tracking
Prioritization
Product Roadmapping
Requirements Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
SaaS Management
Not specified
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Service Request Management
Not specified
SLA Management
Not specified
Software Asset Management (SAM)
Not specified