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What is Venntive?

Venntive serves as a comprehensive CRM and Business Operating System that removes barriers and consolidates technology stacks. This platform is designed to provide a seamless experience for customers, enabling them to oversee their entire customer journey from the initial interaction through to ongoing engagement. It also offers tools to monitor the evolution of customer relationships throughout their lifecycle. Boasting all essential features for marketing automation, sales processes, and customer success, Venntive even extends its functionality to operations management. While using third-party applications is optional, it does offer integration capabilities through Zapier and provides an API for further customization. With its no-code customization feature, there’s no ongoing need for costly updates or modifications to your Venntive setup. Additionally, Venntive is highly cost-effective from the outset, ensuring that cutting costs doesn't equate to cutting staff. As a smart and efficient B2B SaaS solution, Venntive empowers businesses to initiate, scale, and effectively manage their operations without delay, fostering growth and adaptability in a competitive market. This makes it an ideal choice for companies aiming to streamline their processes and enhance productivity.

What is Kilterly?

Building and sustaining strong customer relationships is crucial for improving customer loyalty and lowering acquisition expenses. Kilterly is instrumental in fostering long-lasting connections with customers. Our sophisticated data analysis engine distinguishes between engaged customers, those who are apathetic, and those who might be inclined to leave. We have developed a unique survey tool designed specifically for customer success, which employs a groundbreaking approach to measure customer sentiment based on their feedback. By utilizing the Net Promoter Score (NPS), we enable you to consistently and subtly evaluate the likelihood of your customers recommending your business or product. Furthermore, Kilterly's automated communication features allow you to create campaigns and oversee tasks, enhancing both customer onboarding and the nurturing of ongoing relationships. Our platform also offers the capability to target specific customer segments at the most strategic times, employing various criteria for segmentation. This enables you to effectively organize your team's workflow, ensuring that each interaction with customers is both significant and impactful. Ultimately, Kilterly not only deepens your insight into customer preferences but also provides you with the necessary tools to address their needs proactively, significantly improving overall customer satisfaction.

Media

Media

Integrations Supported

Olark
PayPal
QuickBooks Online
Shopify
Stripe
Twilio
Zapier
Zoom

Integrations Supported

Freshdesk
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Intercom
Mailgun
Pipedrive
Salesforce
Slack
Zendesk

API Availability

Has API

API Availability

Pricing Information

$150.00/month
Pricing is based on valid contact emails and seats (Shared Users). Starts at $150.00/month for 1,500 contacts and 2 seats
Free Trial Offered?

Pricing Information

$399.00/month
Kilterly offers three pricing tiers based on number of clients
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Venntive

Date Founded

2010

Company Location

United States

Company Website

venntive.com

Company Facts

Organization Name

Kilterly

Date Founded

2018

Company Location

United States

Company Website

kilterly.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Feedback Collection
Live Chat
Video Content

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Workflow Management

Learning Management Systems (LMS)

Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Learner Portal
Mobile Learning
SCORM Compliance
Synchronous Learning
eCommerce
eLearning Companies

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Segmentation
Social Marketing
Website Visitor Tracking

Operations Management

Not specified

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Sales

Not specified

Categories and Features

Customer Engagement

Churn Management
Communication Management
Content Syndication
Feedback Collection

Customer Experience

Action Management
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis

Customer Satisfaction

Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Health Score
Onboarding
Usage Tracking / Analytics

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