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What is Vepos?

We offer extensive assistance to dealers and service providers through a range of solutions, including our CRM, ERP, eCommerce platforms, cash register systems, and project management tools. Designed specifically for medium-sized businesses, our ERP software provides a flexible solution ideal for trade and service sectors, proudly developed in Germany. Our dedication to your success is reflected in our personalized support services. The system streamlines operations by enabling automatic ticket creation, maintenance scheduling, deployment feedback, invoicing, and efficient system management. It also features project management tools that support time tracking, real-time monitoring with post-calculation, resource allocation, and billing functionalities. In addition, our accompanying document management system (DMS) is designed with a full text search capability, check-in/check-out options, a DMS printer, and intuitive drag-and-drop features. Our cash register software, designed for touchscreen use in retail environments, can also be tailored to include functionalities for service acceptance, such as managing workshop orders. This comprehensive approach guarantees that every facet of your business operations is handled efficiently, enhancing overall productivity and effectiveness. By integrating these solutions, we aim to empower your business to achieve its fullest potential.

What is ServiceManager?

ServiceManager is a versatile cloud-based platform designed for managing service operations related to after-sales support or product repairs across various industries. It features an adaptable workflow management system along with robust reporting capabilities. Whether used as a standalone solution or as part of a comprehensive approach to returns, service, and repair processes, ServiceManager enhances operational efficiency. The platform ensures smooth workflow integration and cohesive reporting functionalities throughout all service departments. This adaptability makes it an invaluable tool for businesses aiming to streamline their service management processes.

Media

Media

Integrations Supported

Integrations Supported

Google Authenticator
JD Edwards EnterpriseOne
Oracle Fusion Cloud ERP
QuickBooks Online

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vepos

Date Founded

2004

Company Location

Germany

Company Website

vepos.net

Company Facts

Organization Name

ServiceCentral Technologies

Date Founded

1991

Company Location

United States

Company Website

www.servicecentral.com

Categories and Features

Billing and Invoicing

Contact Database
Contingency Billing
Customizable Invoices
Dunning Management
Hourly Billing
Multi-Currency
Payment Processing
Project Billing
Recurring/Subscription Billing

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Inventory Management
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Inventory Management

Alerts/Notifications
Forecasting
Inventory Optimization
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Logistics

Barcoding / RFID
CRM
Inventory Management
Order Management
Shipping Management
Transportation Management

Order Management

Back Order Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Preventive Maintenance

Inspection Management
Maintenance Scheduling
Predictive Maintenance
Purchasing
Reminders
Vendor Management
Work Order Management

Project Management

Agile Methodologies
Budget Management
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Milestone Tracking
Resource Management
Time & Expense Tracking
Traditional Methodologies

Categories and Features

After-Sales Service

Not specified

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Disposal Tracking
Inventory Management
Service History

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Service History Tracking
Work Order Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Fulfillment
Returns Management
Shipping Management

Packaging

Inventory Management
Quotes / Estimates

Supply Chain Management

Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Shipping Management
Supplier Management

Warranty Management

Eligibility Verification
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Quotes / Estimates
Task Management

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Mobile Access
Task Management
Third Party Integrations
Workflow Configuration

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