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What is VeriTouch?

VeriTouch enables organizations to effectively serve, resolve issues, and enhance sales processes. This vertical Customer Engagement platform, designed for Microsoft Dynamics 365 and refined with industry-leading practices, empowers financial institutions to prioritize customer relationship management (CRM) during their digital transformation endeavors. By integrating data from various digital channels and internal systems, VeriTouch creates a cohesive interface that standardizes processes for efficient customer service. It also delivers customized solutions that cater to specific customer needs and concerns, along with tools for guided selling and tailored recommendations that present unique offerings to clients. The advantages of using VeriTouch include enhanced data quality, reduced turnaround time and servicing costs, improved cross-selling opportunities, a comprehensive view of customer interactions, increased sales team productivity, lower client acquisition costs, and greater marketing effectiveness. Overall, adopting VeriTouch can significantly transform customer engagement strategies by providing a more holistic approach to customer relationship management.

What is Salentica?

Salentica offers a remarkable array of customizable features designed to cater to various requirements, along with the flexibility to incorporate many additional options. By automating repetitive processes, performing thorough analyses, and integrating high-quality tools, we have developed a highly efficient web-based financial CRM. Salentica improves activation rates, enhances campaign effectiveness, and sharpens outreach strategies. With its ability to facilitate targeted marketing, better segmentation, the discovery of personalized content opportunities, and a holistic understanding of customer perspectives, it greatly amplifies your marketing effectiveness. Navigating the complexities of client communication can be daunting, but our solution enables you to address their questions with greater knowledge and authority. Through the automation of workflows, your CRM can manage routine tasks, reducing the likelihood of errors and allowing your team to focus on more intricate responsibilities that call for human insight and creativity. In this manner, Salentica not only boosts operational efficiency but also enriches the quality of client interactions, ensuring that your business remains competitive in a dynamic marketplace. Ultimately, this comprehensive approach fosters stronger relationships between your team and clients, paving the way for long-term success.

Media

Media

Integrations Supported

Microsoft Dynamics 365

Integrations Supported

Microsoft Dynamics 365

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VeriPark

Date Founded

1998

Company Location

United Kingdom

Company Website

www.veripark.com

Company Facts

Organization Name

SS&C Salentica

Date Founded

1986

Company Location

United States

Company Website

www.salentica.com

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Categories and Features

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

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