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What is Verizon One Talk?

Enhance the efficiency of remote work within your enterprise by taking your office wherever your responsibilities take you. One Talk, our groundbreaking mobile-centric business phone solution, allows you to easily receive, redirect, and manage calls in a way that fits the modern work environment. This service streamlines communication by utilizing a single phone number that can be accessed across numerous compatible devices, such as smartphones equipped with specific apps or dialers, PCs, Macs, and even conventional desk phones. This ensures that customers can reach your team using their preferred device, whether they are in the office or outside of it. Differing from traditional VoIP services, One Talk stands out by enabling both mobile and desktop calling, granting your business significant adaptability. Simultaneous ringing on your mobile device, desk phone, and desktop application allows for seamless customer contact, irrespective of your whereabouts. With this capability, your business can maintain a robust connection and responsiveness, no matter where your work journey leads you. Additionally, One Talk empowers your team to remain productive and collaborative, enhancing overall performance and customer satisfaction.

What is MiCloud Connect?

MiCloud Connect delivers an accessible and all-encompassing platform for cloud-based communications, teamwork, and contact center functionalities. It combines an easy-to-navigate interface with the reliable foundation of Google Cloud, guaranteeing that every tool is both efficient and secure. Benefiting from Google Cloud's exceptional reliability, safety, and scalability, users can expect steady uptime alongside compliance with SOC 2 and HIPAA regulations. The sleek and user-friendly design enables both individual users and administrators to quickly perform tasks using one-click features, a seamless experience across various devices, and real-time management options. The transition to this service is streamlined through well-articulated expectations and timelines, facilitating a rapid and confident migration. Administrators can effortlessly boost functionality and modify permissions in real-time using the admin portal. With its powerful PBX features, advanced call management, and adaptable communication methods—including softphone, mobile, and IP desk phones—users are empowered to engage and collaborate from any location without difficulty. In addition, MiCloud Connect's innovative approach truly transforms how teams communicate in an ever-evolving work landscape, enhancing productivity and collaboration.

Media

Media

Integrations Supported

DVSAnalytics
Daisee
Gong
Horizon Hosted Phone System
MercuryTel
Microsoft Exchange
Mitel Teamwork
OfficeWatch Call Reporting
SIP.US
Servme
Soft-ex
Xinix

Integrations Supported

DVSAnalytics
Daisee
Gong
Horizon Hosted Phone System
MercuryTel
Microsoft Exchange
Mitel Teamwork
OfficeWatch Call Reporting
SIP.US
Servme
Soft-ex
Xinix

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verizon Business

Date Founded

1988

Company Location

United States

Company Website

enterprise.verizon.com/resources/lp/one-talk-business-phone-solutions/

Company Facts

Organization Name

Mitel Networks

Date Founded

1973

Company Location

Canada

Company Website

www.mitel.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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