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What is Verizon Real Time Response System?

Inaccurate or insufficient information can greatly hinder the effectiveness of public safety efforts. This challenge often stems from data being trapped within different departments and solutions, which makes the situation worse. The Verizon Real-Time Response System offers a holistic view of a city's status at any given time. As a crucial part of our Safe City initiative and Smart Communities portfolio, this system is designed to work seamlessly with other public safety tools from various vendors. By fostering collaboration among agencies, the Real-Time Response System enhances situational awareness and facilitates informed decision-making through the detection of potential threats by merging a range of technologies. Engineered to be compliant with Criminal Justice Information (CJI) standards, this system aggregates extensive data from numerous sources, such as computer-aided dispatch, video surveillance, records management systems, and external databases. Furthermore, the comprehensive integration provided by the Real-Time Response System not only leads to a more effective emergency response but also contributes to an overall safer community, showcasing the importance of inter-agency cooperation in addressing public safety challenges.

What is CritiCall?

CritiCall software, part of the TestGenius Pre-Employment Testing Suite, evaluates crucial multitasking and computer skills necessary for applicants pursuing positions like 911 dispatcher, public-safety dispatcher, call taker, and telecommunicator, all of which are vital in today’s dispatch and telecommunication environment. This advanced tool allows agencies to effectively gauge the specific skills and multitasking abilities required in a technology-oriented communication context. Offering both online, unmonitored access and the option for supervised in-person testing, CritiCall provides great flexibility to organizations. Designed to seamlessly integrate into your hiring process for dispatcher and call-taker candidates, the testing system is fully automated and features a modular format that allows for customized assessments based on each agency's distinct needs. Additionally, the Test Writer function enables the design of bespoke tests in various formats, ensuring that agencies can fulfill their unique testing requirements efficiently. Consequently, CritiCall emerges as a valuable and adaptable asset for organizations aiming to refine their applicant evaluation techniques, ultimately contributing to improved public safety outcomes.

Media

Media

Integrations Supported

JOBfindah
Verizon Connected Smart Cities & Communities

Integrations Supported

JOBfindah
Verizon Connected Smart Cities & Communities

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verizon

Date Founded

1983

Company Location

United States

Company Website

www.verizon.com/business/products/internet-of-things/connected-smart-cities-communities/real-time-response-system/

Company Facts

Organization Name

Biddle Consulting Group

Company Website

biddle.com/dispatcher-testing-software.html

Categories and Features

Categories and Features

Pre-employment Testing

Aptitude Testing
Candidate Comparison
Candidate Management
Customizable Tests
Online Testing
Personality Testing
Pre-made Test Library
Real Time Reporting
Skill Testing
Test Authoring
Workflow Management

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