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What is Verizon UCCaaS?

Unified Communications and Collaboration as a Service (UCCaaS) removes barriers to effective teamwork, boosting productivity for groups by providing secure and scalable communication solutions. This service is designed to emulate the high levels of availability, reliability, resilience, and security found in advanced carrier-class networks. UCCaaS enhances collaboration not just for onsite teams but also for those working remotely, while ensuring seamless communication with clients. Tailored for small businesses, government entities, and large corporations, the service includes a wide array of managed offerings such as scalable call control, voicemail, instant messaging, presence, and mobility features. By streamlining operations and improving customer interactions, UCCaaS integrates smoothly with existing systems through the use of application programming interfaces (APIs). Hosted on Verizon’s private cloud, it leverages a secure and robust global IP network, guaranteeing that communications are both uninterrupted and efficient. Ultimately, this modern communication platform is designed to cater to various business requirements while promoting a collaborative atmosphere, thus enabling teams to work together more effectively than ever before.

What is BluIP?

We provide a cutting-edge and adaptable Cloud Unified Communications (UC) service, built with reliable, carrier-grade network technology and software sourced from leading companies such as Cisco, BroadSoft, IBM, and ACME Packet, all deployed in a geo-redundant framework. Our call client, which is compatible with various devices, easily integrates with major productivity tools like G-Suite, Office 365, Salesforce, and Zendesk. Beyond an extensive range of calling functionalities, our Dialer intelligently showcases relevant caller information and interactions, promoting more personalized and meaningful conversations. As a Tier1 provider, integrator, and developer of Cloud Communications and customized applications, BluIP takes pride in fostering a strong development culture and deep integration proficiency. We are dedicated to ensuring successful results for our clients through careful implementation and outstanding support, regardless of the complexity of their needs. By prioritizing customer satisfaction, we strive to deliver a communication experience that not only meets but exceeds expectations, ultimately boosting overall business efficiency and productivity. Our commitment to innovation ensures that we remain at the forefront of the industry, continuously enhancing our services to adapt to evolving client requirements.

Media

Media

Integrations Supported

Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft Teams
Salesforce
Zendesk

Integrations Supported

Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft Teams
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verizon Media

Date Founded

1983

Company Location

United States

Company Website

www.verizon.com/business/products/voice-collaboration/unified-communications/unified-communications-and-collaboration-as-a-service/

Company Facts

Organization Name

BluIP

Date Founded

2011

Company Location

United States

Company Website

www.bluip.com/solutions/cloud-pbx

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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