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What is Vertex CRM?

Vertex CRM is a cloud-based solution that merges customer relationship management with revenue operations, aimed at teams managing sales funnels and ongoing subscription services. This platform consolidates various elements such as contacts, businesses, deals, workflows, marketing attribution, booking systems, communication tools, quotes, invoices, and subscription billing into a collaborative framework. It includes an AI assistant capable of creating sales orders, proposals, and subscription documents, while also facilitating appointment scheduling, communication dispatch, and insights related to sales funnels or subscriptions, all of which can be reviewed and approved by users. Teams can effectively manage subscriber plans, combat churn, implement retention tactics, and supervise multi-tenant SaaS entitlements, ensuring seamless connections with vital services like payments, calendars, messaging, email, accounting, and advertising. The integration of CRM, billing, and subscription data is made efficient through a REST API and webhooks, allowing for enhanced interoperability. Aimed particularly at sales, growth, and billing teams in the SaaS, OTT, and streaming sectors, Vertex CRM proves to be an adaptable solution for driving business growth and fostering customer engagement. By utilizing this platform, organizations can not only optimize their operational workflows but also elevate their overall effectiveness in cultivating customer relationships, ultimately leading to sustained business success.

What is TheBigBot?

TheBigBot is a cloud-based CRM and marketing platform specifically designed for mortgage brokers, dental and legal practices, along with a wide array of service-oriented businesses. This adaptable solution incorporates features for managing contacts and leads, as well as tools for pipelines, forms, scheduling, appointment bookings, a unified communication inbox, and marketing campaigns via email and SMS, all optimized through automation for efficient workflows. Furthermore, it offers advanced AI functionalities for handling calls and managing customer interactions through chat, in addition to tools for gathering reviews, generating reports, and engaging with existing clients. Businesses can utilize website and funnel features to improve the processes of lead follow-up and appointment scheduling. TheBigBot's industry-specific onboarding and setups provide customized examples for sectors such as mortgage, dental, legal, and local services. A visual workflow builder that is easy to use allows for smooth integration with external services, and capabilities such as REST API and webhooks provide avenues for custom development. Subscription plans are designed with separate billing options for communication and AI usage, ensuring adaptable financial management. By offering a robust suite of tools tailored to meet the unique needs of various industries, TheBigBot ultimately serves as a valuable asset for businesses looking to improve their client relationship management and marketing efforts, paving the way for greater operational efficiency and enhanced customer engagement.

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Integrations Supported

Slack
Stripe
Zapier
Google Calendar
Microsoft 365
QuickBooks Online
WhatsApp
Xero

Integrations Supported

Slack
Stripe
Zapier
Make

API Availability

Has API

API Availability

Has API

Pricing Information

$19/month
Free Trial Offered?

Pricing Information

$197/mo
Authority Launch is $197/month; Authority Pro is $497/month. Both have a one-time $499 setup fee and additional usage-based charges for calls, SMS, email, phone numbers, and AI. Month-to-month; cancel anytime. The separate mortgage website service starts at $97/month plus a one-time $499 setup fee, but is not used as the platform's starting price.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Vodlix

Date Founded

2023

Company Location

United Kingdom

Company Website

vertexcrm.io

Company Facts

Organization Name

TheBigBot

Company Location

United States

Company Website

thebigbot.com

Categories and Features

AI CRM

Not specified

CRM

Not specified

Categories and Features

AI CRM

Not specified

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