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What is Vertical Booking?

Our transparent pricing model, characterized by a flat-rate structure, is resonating well with hotel managers by offering substantial savings, completely devoid of any commissions or per-reservation fees. We take immense pride in providing tailored support, which forms the cornerstone of our services. Each client receives dedicated, individualized attention from a specific account manager, and for those in the United States, we also offer an easily reachable call center. In addition to this personalized service, we create in-depth reports, including our customized KPI Report, to equip our clients with essential insights. Our CRS system integrates GDS/IDS distribution seamlessly with an online booking engine and channel manager, all unified on a single platform, which significantly boosts operational efficiency for our users. This holistic strategy not only streamlines management processes but also empowers hotel managers to base their decisions on real-time data, fostering a more informed operational environment. Ultimately, this combination of affordability and personalized service positions our offering as a valuable asset in the competitive hospitality landscape.

What is ChannelCenter?

ChannelCenter acts as a pivotal point where advanced Customer Experience (CX) meets Digital Efficiency. There is a distinct relationship between customer experience and the potential for increased revenue. This platform for customer engagement not only improves but also deepens the interactions businesses have with their clientele. By providing a digital channel for engagement, customers can engage in transactions and self-service options while benefiting from enhanced visibility, control, and transparency. System integrators navigate a complex environment, developing customized solutions for their clients. Nevertheless, it can be quite challenging for customers to gain a full understanding of the extensive range of services offered by a system integrator. The ChannelCenter Ecommerce platform empowers these integrators to effectively display their product and service catalogs, which are instrumental in the Configure, Price, Quote (CPQ) process, ensuring the market has a clearer insight into their offerings. This platform supports functionalities such as click-to-buy options, integrated payment systems, and lead generation tactics, making it a powerful asset for streamlining business processes. Ultimately, it connects intricate service offerings with customer accessibility, thereby guaranteeing a more efficient transaction experience and fostering stronger relationships between businesses and their customers.

Media

Media

Integrations Supported

5stelle*
ASI PMS
Amadeus LinkHotel
Gearco
IDeaS G3 RMS
PayPal
RoomPriceGenie
Stripe
Userguest
WebRezPro

Integrations Supported

5stelle*
ASI PMS
Amadeus LinkHotel
Gearco
IDeaS G3 RMS
PayPal
RoomPriceGenie
Stripe
Userguest
WebRezPro

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vertical Booking USA

Company Location

United States

Company Website

www.verticalbookingusa.com

Company Facts

Organization Name

Channel Center

Date Founded

2016

Company Location

South Africa

Company Website

channel.center/

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

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