Company Website

Ratings and Reviews 42 Ratings

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Ratings and Reviews 1 Rating

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features
design
support

What is Vibe Retail?

Vibe Retail is a retail-exclusive, cloud-based point-of-sale and commerce operations platform built for businesses that sell physical products across one or many locations. While most POS platforms spread their development across restaurants, services, and hospitality, Vibe Retail is engineered solely for retail, resulting in workflows and capabilities that reflect how retailers actually buy, move, sell, and track inventory. The platform acts as a centralized system of record for products, inventory, customers, staff, and suppliers, accessible through a mobile-friendly interface. Retailers can oversee inventory across stores and warehouses, manage product attributes and variations (such as size, color, and material), issue and receive purchase orders, track supplier deliveries, generate custom barcodes, and move stock between locations with real-time visibility. At checkout, Vibe Retail supports a broad range of retail payment methods, including credit and debit cards, cash, checks, gift cards, and EBT. It also accommodates retail-specific workflows such as layaway programs, serialized item tracking, delivery fulfillment, customer loyalty, and branded receipts, with the ability to print receipts directly from mobile devices on the sales floor. For retailers operating both online and in-store, Vibe Retail connects with ecommerce platforms like Shopify and WooCommerce, keeping inventory levels, orders, and customer data synchronized across channels. The system includes over 40 real-time analytical reports that provide insight into sales trends, inventory movement, store performance, and operational efficiency, alongside tools for managing promotions and discounts. By concentrating exclusively on retail and no other verticals, Vibe Retail delivers a focused POS and operations environment designed to help retailers reduce complexity, maintain data consistency, and scale with greater operational control.

What is Cluster POS?

We create, distribute, and provide support for systems related to online ordering and restaurant point of sale (POS). Our straightforward restaurant POS solutions are equipped with both software and hardware that keep your operations at the forefront of technology. Whether you require quick service, table service, or options for pickup and delivery, we ensure that all your needs are met. Our platform enables you to oversee your entire business operations directly through the POS system, eliminating the need for third-party services. By allowing you to utilize your own devices, further cost savings can be realized. To enhance productivity, we offer integration options with a wide range of hardware. Our Cluster POS restaurant software boasts over 100 features, and we are committed to continuously updating our offerings to address our clients' evolving requirements. Designed to accelerate processes and minimize wait times for clients, both managers and waitstaff will appreciate the array of user-friendly features available. A crucial component of our system is the ability to access client information and order history, which can be utilized with or without maintaining a record of previous orders. Additionally, you can efficiently manage your car line-ups with ease. Our system is compatible with Windows, Apple, and Android devices, providing flexibility in your hardware choices, whether you opt for our selections or repurpose your existing equipment. In essence, our solutions are tailored to ensure that your restaurant operates smoothly and efficiently.

Media

Media

Integrations Supported

Affirm
Chase Merchant Services
Clover
Deliverect
Elavon
Flipdish
Global Payments Integrated
Mailchimp
Moneris
Optimum Control
Paystone Loyalty
Pivot
QuickBooks Desktop Premier
QuickBooks Live Bookkeeping
QuickBooks Online
RapidBar
Sage BusinessVision Accounting
Sage BusinessWorks
Shopify
Zapier

Integrations Supported

Affirm
Chase Merchant Services
Clover
Deliverect
Elavon
Flipdish
Global Payments Integrated
Mailchimp
Moneris
Optimum Control
Paystone Loyalty
Pivot
QuickBooks Desktop Premier
QuickBooks Live Bookkeeping
QuickBooks Online
RapidBar
Sage BusinessVision Accounting
Sage BusinessWorks
Shopify
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$19.00/month
Free Trial Offered?
Free Version

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vibe Retail

Company Location

United States

Company Website

viberetail.com

Company Facts

Organization Name

Cluster Systems

Date Founded

2009

Company Location

Canada

Company Website

www.clusterpos.com

Categories and Features

Inventory Control

Vibe Retail provides an advanced inventory management solution designed specifically for retail companies operating across various locations and storage facilities. This platform accommodates different product variations, including size, color, and material, alongside the ability to track serialized inventory. Retailers can create and print personalized barcodes, keep an eye on stock flow, facilitate inventory transfers between sites, and ensure precise inventory levels through automatic updates sourced from point-of-sale and online sales platforms.

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Point of Sale

Vibe Retail offers a cloud-hosted point-of-sale (POS) solution tailored specifically for both single-store and multi-location retail businesses. This POS system accommodates various payment methods, encompassing credit and debit cards, cash, checks, gift cards, and EBT. It features retail-oriented processes including layaway, delivery oversight, loyalty initiatives, customized receipts, and mobile payment options, all seamlessly integrated into the platform. Every transaction is synchronized in real time with inventory counts, customer data, employee operations, and comprehensive reporting across all sites.

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail ERP

Vibe Retail operates as a streamlined retail enterprise resource planning (ERP) solution, integrating point of sale (POS), inventory control, purchasing, analytics, and customer information all within one cohesive platform. Tailored specifically for the retail sector, it offers a unified view of operations while eliminating the intricacies commonly associated with conventional enterprise ERP systems.

Retail Management

Vibe Retail operates as an all-in-one retail management solution that integrates sales, inventory, workforce, clientele, vendors, and analytics into a unified cloud platform. Retailers are empowered to oversee their everyday tasks, track performance across various sites, manage employee access, and ensure uniform data throughout their organization. Tailored specifically for retail processes, this platform simplifies operations by removing the intricacies associated with multi-sector systems.

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Vibe Retail is a point-of-sale system specifically designed for the sale of physical goods. It facilitates omnichannel retail by seamlessly integrating in-store and online sales, inventory management, and customer information in real time. The platform offers sophisticated reporting features, inventory monitoring, and checkout processes tailored for retail, deliberately excluding functionalities for non-retail sectors like food service or other service-oriented industries.

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Warehouse Management

Vibe Retail offers a suite of warehouse management features designed to assist retailers in synchronizing inventory between their warehouses and retail outlets. Key functionalities encompass tracking of incoming shipments, managing received purchase orders, overseeing supplier deliveries, ensuring visibility of warehouse stock, and distributing inventory to stores. All activities within the warehouse are reflected in real-time inventory updates, delivering precise information regarding stock availability throughout the retail enterprise.

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

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