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What is Viberent?

Forward-thinking rental companies utilize Viberent to manage every facet of their rental business, which encompasses online rental features seamlessly integrated into their websites through the Viberent API and plugins compatible with platforms like WordPress and Shopify. They can effectively track inventory, whether in bulk or as individually serialized items, while managing pricing and uploading images to check real-time availability from any location at any moment. Moreover, inventory can be grouped into Kits or Packages, allowing for tailored pricing for these bundles, which Viberent can manage proficiently. Users have the ability to create quotes and send them directly to clients via Viberent, while customers enjoy the convenience of reviewing terms and conditions, electronically signing documents, and easily accepting agreements. The platform supports both short-term and long-term rental transactions, efficiently handles off hires and partial returns, and offers the capability to post directly to accounting software with just one click. In Viberent, various service types can be established, and periodic servicing can be assigned to specific items, prompting the system to notify users when maintenance is due, ensuring that all equipment remains well-maintained and in working order. This all-inclusive approach to rental management not only simplifies operations but also significantly boosts customer satisfaction and enhances overall efficiency in business practices. Such comprehensive functionality ultimately empowers rental companies to focus more on growth and improving their service offerings.

What is JediDesk?

JediDesk functions as an AI-enhanced solution for customer support and sales, optimizing interactions across multiple channels such as website chat, Telegram, Viber, Instagram, Messenger, WhatsApp, and email. It skillfully handles various forms of communication, including text, voice messages, images, and videos, delivering responses drawn from a company's knowledge base while also directing more intricate questions to human agents. With the Magic Button feature, teams can effortlessly generate personalized responses and integrate seamlessly with CRM and eCommerce platforms like Pipedrive, SalesDrive, and Horoshop, allowing for the creation of tasks, updates to customer information, and order management via APIs. Furthermore, the platform provides insightful dialog and productivity analytics, allowing teams to evaluate the quality of support and improve service delivery as necessary. This all-encompassing strategy not only boosts operational efficiency but also ensures a consistently high level of customer satisfaction. By prioritizing both automation and human touch, JediDesk aims to enhance the overall customer experience.

Media

Media

No images available

Integrations Supported

MYOB
QuickBooks Online
Stripe
Xero

Integrations Supported

Facebook Messenger
Instagram
Telegram
Viber
WhatsApp

API Availability

API Availability

Pricing Information

$69 per user per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Smart Reports Solutions

Company Location

Australia

Company Website

viberenthq.com

Company Facts

Organization Name

JediDesk

Company Location

Ukraine

Company Website

jedidesk.com

Categories and Features

Equipment Rental

Billing and Invoicing
Inventory Management
Maintenance Management

Rental

Auto / Boat Rental
Inventory Management
Maintenance Management
Scheduling
Short / Long Term Rental

Categories and Features

AI Chatbots

Not specified

AI Sales Agents

Not specified

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