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Aiko Meet

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What is Video Call Center?

Compunetix’s Video Call Center (VCC) is an innovative web-based solution that leverages dynamic WebRTC technology to facilitate effortless video connections with a single click, eliminating the need for downloads. It enables users to initiate video calls from any compatible device and integrates PSTN audio with WebRTC. VCC is equipped with essential call center features, including intelligent call routing, support for multiple queues, and the ability to transfer calls seamlessly. Prioritizing security, the platform offers encrypted video connections and adheres to HIPAA compliance, making it suitable for telehealth applications. The system can be implemented either on a cloud infrastructure or as a dedicated service. By providing user-friendly video interfaces, VCC enhances communication and creates a more efficient user experience. Additional functionalities encompass real-time video call transfers, automated queuing systems, and comprehensive real-time dashboards and reporting tools. Furthermore, the platform supports multi-party calling, multi-tenant configurations, call monitoring, and advanced collaboration options, such as application sharing, file transfers, and chat features, ensuring a robust and versatile communication environment. With its range of capabilities, VCC stands out as a comprehensive solution for modern communication needs.

What is Aiko Meet?

Transform your video conferencing experience through the groundbreaking features offered by artificial intelligence. Aiko Meet seamlessly integrates cutting-edge AI technology into a simple, browser-based platform for video calls, providing functionalities such as real-time subtitles and detailed call transcripts. By combining the most recent innovations in video communication with AI, we have developed a robust tool designed to make remote meetings easier than ever. Aiko Meet functions entirely within your web browser, which means there is no requirement for any extra extensions or software installations! Utilizing WebRTC—a secure, peer-to-peer protocol created through collaboration among top web browsers—this platform guarantees a smooth and straightforward setup process. Users can effortlessly share a custom link to invite participants with just one click, making Aiko Meet accessible and user-friendly for everyone involved. Additionally, Aiko Meet incorporates TLS, the industry-standard protocol for secure communication, ensuring your conversations remain private and protected. We take pride in being one of the select few video conferencing solutions that utilize a fully connected mesh network, significantly improving connection quality and dependability. With Aiko Meet, you can engage in smooth virtual meetings confidently, free from the typical technical challenges, and focus on what truly matters—effective communication. The platform also continuously updates its features to adapt to users' needs, ensuring a dynamic and versatile experience for all.