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What is Video Call Center?

Compunetix’s Video Call Center (VCC) is an innovative web-based solution that leverages dynamic WebRTC technology to facilitate effortless video connections with a single click, eliminating the need for downloads. It enables users to initiate video calls from any compatible device and integrates PSTN audio with WebRTC. VCC is equipped with essential call center features, including intelligent call routing, support for multiple queues, and the ability to transfer calls seamlessly. Prioritizing security, the platform offers encrypted video connections and adheres to HIPAA compliance, making it suitable for telehealth applications. The system can be implemented either on a cloud infrastructure or as a dedicated service. By providing user-friendly video interfaces, VCC enhances communication and creates a more efficient user experience. Additional functionalities encompass real-time video call transfers, automated queuing systems, and comprehensive real-time dashboards and reporting tools. Furthermore, the platform supports multi-party calling, multi-tenant configurations, call monitoring, and advanced collaboration options, such as application sharing, file transfers, and chat features, ensuring a robust and versatile communication environment. With its range of capabilities, VCC stands out as a comprehensive solution for modern communication needs.

What is Avacast?

Ava7 offers an easy and effective solution for delivering powerful web-based presentations, meetings, and training sessions that captivate your audience while remaining budget-friendly. Its visually striking and intuitive interface allows both administrators and participants to navigate the platform effortlessly, thereby minimizing training time and enhancing overall efficiency. Administrators can customize the interface to reflect their organization’s branding by adding specific colors and logos, ensuring a cohesive look. The similarity in screen layout between administrators and participants keeps you informed about the audience's experience at all times. Ava7 boosts your engagement potential by providing a range of interactive features such as live video and audio, options for audio-only participation, screen sharing, file sharing, web sharing, and the ability to present pre-recorded videos. Furthermore, the platform includes chat functionalities, private chat options, quizzes, polling, Q&A sessions, and access to archived presentations, allowing users to engage with polls, quizzes, and questions even after the live session ends, which enriches the overall learning journey. This all-encompassing approach to user interaction establishes Ava7 as a highly adaptable tool for any organization looking to enhance their online communication strategies, making it a key asset in today's digital landscape. The combination of its features positions Ava7 as a frontrunner in the realm of online presentation tools.

Media

Media

Integrations Supported

Google Chrome
Safari
WebRTC

Integrations Supported

Google Chrome
Safari
WebRTC

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$44 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Compunetix

Date Founded

1968

Company Location

United States

Company Website

www.compunetix.com/unified-collaboration/video-conferencing/video-call-center/

Company Facts

Organization Name

Avacast

Date Founded

1999

Company Website

www.avacast.com

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Presentation

3D Objects
Animations & Transitions
Audio Content
Collaboration Tools
Content Library
Customizable Templates
Media Library
Offline Editing
Offline Presenting
Screen Sharing
Search/Filter
Templates
Video Content

Training

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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