Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • SafetyCulture Reviews & Ratings
    475 Ratings
    Company Website
  • CompanyCam Reviews & Ratings
    5,577 Ratings
    Company Website
  • Axe Credit Portal Reviews & Ratings
    3 Ratings
    Company Website
  • ARGOS Identity Reviews & Ratings
    8 Ratings
    Company Website
  • Authologic Reviews & Ratings
    2 Ratings
    Company Website
  • D&B Risk Analytics Reviews & Ratings
    73 Ratings
    Company Website
  • Darwinbox Reviews & Ratings
    815 Ratings
    Company Website
  • iDenfy Reviews & Ratings
    247 Ratings
    Company Website
  • Wallester Reviews & Ratings
    264 Ratings
    Company Website
  • AI Video Cut Reviews & Ratings
    1 Rating
    Company Website

What is VideoCX.io?

VideoCX.io simplifies customer-facing operations for banks, NBFCs, insurers, and fintechs through secure, high-quality video communication. The platform enables use cases like RBI-regulated Video KYC, credit verification (Video PD), motor claim inspection, life insurance verification, and digital onboarding via co-browsing. Over 75 financial institutions use VideoCX to conduct 3M+ video calls each month across 44 product journeys and 14 operational use cases. With 100+ features such as queue management, face match, live routing, document OCR, screen sharing, and audit modules, the platform ensures end-to-end compliance. AI tools handle speech-to-text, call summaries, and real-time translation. Customers include ICICI Bank, Axis Bank, Poonawalla Fincorp, HDFC Life, and more. No downloads are needed. Available via SaaS, hybrid, or full on-premise AWS hosting. VideoCX integrates via APIs or SDK and fits directly into your digital workflows to improve efficiency and reduce physical branch dependency.

What is Blitzz?

Organizations can leverage Blitzz Remote Support to enhance their operations, boost profits, elevate customer satisfaction, and prevent users from grappling with complex software solutions. The customer support sector is ripe for transformation, and remote video support solutions can distinguish businesses in a competitive landscape. Blitzz has demonstrated its ability to assist companies in saving both time and money while simultaneously improving customer experiences. To truly appreciate its impact, one must witness it firsthand. Remote Support effectively addresses challenges across a multitude of industries, making it a versatile solution. Discover how Blitzz can empower organizations to reach new heights. Historically, remote support tools have posed challenges, often lacking the essential features and user experience needed for an effective support team. As technology evolves, the importance of reliable support systems becomes even clearer.

Media

Media

Integrations Supported

Accela
Freshdesk
Salesforce
Salesforce Service Cloud
ServiceNow
ServiceTitan
Zendesk
Zinier

Integrations Supported

Accela
Freshdesk
Salesforce
Salesforce Service Cloud
ServiceNow
ServiceTitan
Zendesk
Zinier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$35/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VideoCX.io

Date Founded

2017

Company Location

INDIA

Company Website

web.videocx.io

Company Facts

Organization Name

Blitzz Remote Support

Date Founded

2016

Company Location

United States

Company Website

www.blitzz.co

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Popular Alternatives

Dynamics 365 Remote Assist Reviews & Ratings

Dynamics 365 Remote Assist

Microsoft Dynamics 365

Popular Alternatives

Virtual Assist Reviews & Ratings

Virtual Assist

Codafication
Plutomen Connect Reviews & Ratings

Plutomen Connect

Plutomen Technologies
Blitzz Reviews & Ratings

Blitzz

Blitzz Remote Support