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What is Videris?

Videris stands out as a powerful open-source intelligence solution specifically designed for businesses, focused on helping organizations collect, analyze, and visualize data from both public and deep web sources to uncover hidden risks and connections. Users have the capability to search through a diverse array of data sources, which include corporate registries, the surface web, deep and dark web, and social media platforms, while also augmenting their results with internal or specialized datasets for deeper insights. Notable features of Videris encompass AI-driven risk assessments, automated entity disambiguation, and visualization tools that demonstrate the relationships between individuals, entities, and events. Moreover, Videris prioritizes secure browsing of real-time web content, safeguarding the anonymity of investigators, and streamlines reporting processes to ensure evidential integrity through comprehensive sourcing and audit trails. The platform operates in two distinct modes: the "Automate" workflow, optimized for handling high-frequency, repetitive investigations, and the "Investigate" mode, which facilitates in-depth analysis for complex cases. This dual functionality empowers users to adeptly manage both standard inquiries and intricate investigations, solidifying Videris as an invaluable asset in intelligence gathering. Overall, its innovative features and user-friendly interface make it a leading choice for organizations seeking to enhance their analytical capabilities.

What is ACI Case Manager?

No matter if a fraud incident is genuine or incorrectly identified, the approach banks take in managing customer experiences is crucial. It is vital to provide your fraud investigation team with a well-rounded set of tools to address any obstacles while keeping customer satisfaction at the forefront. Analysts should be equipped to assist customers effectively and comprehensively when verifying instances of fraud. Streamlining case creation processes by utilizing account and contact details from ACI Fraud Management is essential. Moreover, enhancing communication with customers can be achieved by using customizable templates that integrate dynamic data selections. Centralizing case information enables flexible searching and the ability to append data as needed. Adjusting the workflow for fraud analysts can simplify case management, which in turn accelerates the processing times of cases within the organization. The incorporation of dynamic data enrichment, along with visual displays and structured workflows, helps establish guided procedures, integrated prompts, and resources that can assist investigators throughout their research and decision-making phases. Consequently, this strategic approach not only boosts operational efficiency but also cultivates a more favorable customer experience when dealing with fraudulent activities. Ultimately, prioritizing both effective fraud management and customer service can lead to lasting trust between banks and their clients.

Media

Media

Integrations Supported

Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub

Integrations Supported

Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Entrust Certificate Hub

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Blackdot Solutions

Date Founded

2011

Company Location

United Kingdom

Company Website

blackdotsolutions.com

Company Facts

Organization Name

ACI Worldwide

Date Founded

1975

Company Location

United States

Company Website

www.aciworldwide.com/solutions/case-manager

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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Social Links
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AIMS

AIMS - Analytical Investigation Management System